Tiffany Richey
Tampa,FL
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
10
10
years of professional experience
Work History
Bartender
The Whiskey
08.2023 - 03.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Bartender
The Kangaroo
01.2023 - 10.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender / General Manager
Rockhouse Live
02.2021 - 10.2022
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Riffhouse Pub
12.2018 - 11.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Gas Turbine Mechanic Specialist
US Navy
01.2014 - 10.2019
- Performed necessary overhauls on gas turbines, extending the life of equipment while maintaining optimal performance levels.
- Provided training to junior mechanics, helping them develop their skills and knowledge in gas turbine maintenance.
- Increased efficiency by performing routine inspections and maintenance on gas turbine systems.
- Troubleshot complex mechanical issues, leading to quicker resolutions and minimized disruptions to operations.
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Engaging personality
- Memory retention
Timeline
Bartender
The Whiskey
08.2023 - 03.2024
Bartender
The Kangaroo
01.2023 - 10.2023
Bartender / General Manager
Rockhouse Live
02.2021 - 10.2022
Bartender
Riffhouse Pub
12.2018 - 11.2020
Gas Turbine Mechanic Specialist
US Navy
01.2014 - 10.2019
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