Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
14
14
years of professional experience
Work History
Manager
Smokin Joes Water Delivery
07.2022 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Improved marketing to attract new customers and promote business.
Caregiver
Table Rock Memory Care Community
02.2015 - 08.2015
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
In Home Caregiver
Addus Home Health Care
01.2014 - 02.2015
Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Improved client well-being by providing personalized and compassionate in-home care services.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Courtesy Clerk to Bakery Manager Assistant
Albertsons
05.2012 - 08.2014
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
House Cleaner
Private Employer Tina
01.2013 - 04.2014
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Emptied trashcans and transported waste to collection areas.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Waitress
Pioneer Village Retirement Home
08.2010 - 04.2012
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Showed strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
High alert for any residents showing to be in distress and contacting the correct team member.
Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
South Medford High School
Medford, OR
06-2013
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Surface sanitation
Waste disposal
Safe chemical handling
Bloodborne pathogens
Linen care
Vacuuming and sweeping
Room preparation
Timeline
Manager
Smokin Joes Water Delivery
07.2022 - Current
Caregiver
Table Rock Memory Care Community
02.2015 - 08.2015
In Home Caregiver
Addus Home Health Care
01.2014 - 02.2015
House Cleaner
Private Employer Tina
01.2013 - 04.2014
Courtesy Clerk to Bakery Manager Assistant
Albertsons
05.2012 - 08.2014
Waitress
Pioneer Village Retirement Home
08.2010 - 04.2012
High School Diploma -
South Medford High School
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