Tiffany Riese
Webb City,MO
Summary
Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Rogers Behavioral Health
01.2019 - 07.2025
- Administrative assistant for the Foundation of Rogers Behavioral Health.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Bartender
Rustic Manor 1848
04.2019 - 07.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Front Desk Receptionist
YWCA New Berlin
05.2023 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Unit Controller
SSP America
01.2012 - 11.2017
- Optimized cash flow management by closely monitoring accounts payable and receivable.
- Oversaw month-end closing activities, ensuring timely completion of accurate financial statements for review by senior leadership.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Supported the floor managers, cash room.
- Supported employees with questions regarding payroll, PTO, airport rules and regulations.
Customer service
Mercy Health Systems
01.2011 - 10.2011
- Patient registration in Emergency room and for tests, labs, all appointments in the hospital.
- Assessed and resolved customer service problems and executed solutions.
- Greeted customers warmly to provide exceptional customer service.
Education
Advanced Medical Office Technology -
Franklin Technical Center
01.2002
Diploma - undefined
Joplin Senior High School
Joplin, MO01.1995
Skills
- Office Management
- Accounts payable
- Bartending
- Administrative Experience
- Human resources
- Restaurant experience
- Cash handling
- Insurance verification
- Customer service
- Payroll
- Cash register
- Time management
- Employee Orientation
- Hospitality
- Shift management
- Serving Experience
- Medical office experience
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
Additional Information
- SKILLS
- Customer Service, Accounts Payable, Payroll, Cash Room Manager, Human Resources, Inventory Control
Timeline
Front Desk Receptionist
YWCA New Berlin
05.2023 - 10.2023
Bartender
Rustic Manor 1848
04.2019 - 07.2025
Administrative Assistant
Rogers Behavioral Health
01.2019 - 07.2025
Unit Controller
SSP America
01.2012 - 11.2017
Customer service
Mercy Health Systems
01.2011 - 10.2011
Diploma - undefined
Joplin Senior High School
Advanced Medical Office Technology -
Franklin Technical Center
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