Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tiffany Roberts

Jacksonville,FL

Summary

Expertise in streamlining work processes to enhance team efficiency and elevate work quality through strategic analytical methods. Meticulous attention to detail and a systematic approach contribute to a strong work ethic. Skilled in problem-solving and resolving production challenges independently, showcasing a high level of autonomy and proficiency.

Overview

11
11
years of professional experience

Work History

Shop Technician

Alta Equipment Company
06.2020 - Current
  • Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy
  • Reduced equipment downtime through regular maintenance and prompt troubleshooting
  • Operated manual, pneumatic and hydraulic shop tools to complete work
  • Consistently met or exceeded daily production targets while maintaining high-quality standards in workmanship
  • Enhanced shop efficiency by streamlining inventory management and organizing workspace
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality
  • Collaborated effectively with colleagues to complete challenging projects within established deadlines
  • Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information

Diesel Mechanic

Action Rentals
12.2019 - 06.2020
  • Inspect all equipment systems to assess function and uncover defects
  • Maintain excellent attendance record, consistently arriving to work on time
  • Specialize in repairing Skyjack equipment while learning ins and outs of many different manufacturer's pieces
  • Perform routine and preventative maintenance on boom lifts, skid steers, excavators, and other heavy equipment
  • Understand and read technical drawings, schematics, and manuals in order to make accurate updates

Door Installer

Todd The Master Carpenter Inc
03.2018 - 12.2019
  • Planned and executed work with proper tools and materials to maximize efficiency
  • Organized and maintained clean work environments for customers and installer
  • Provided excellent customer service to customers
  • Successfully multi-tasked between duties

Corrections Officer

Jacksonville Sheriff's Office
08.2017 - 03.2018
  • Completed all tasks that were assigned in a timely manner
  • Prepared comprehensive written reports to document inmate disturbances, injuries, and rule violations
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs
  • Graduated from a rigorous officer training program and obtained many certifications

Material Handler

FedEx Express
11.2016 - 08.2017
  • Loaded and unloaded trucks, canisters, and aircraft
  • Safely and efficiently used hand-held electronics and heavy machinery
  • Used hand-held scanners to accurately track item movements and various heavy machinery to load and unload aircrafts
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Operated equipment while observing standard safety procedures

Carpenter Assistant

Todd The Master Carpenter Inc
03.2015 - 05.2017
  • Assisted with movement of materials and equipment to job sites
  • Planned and executed work with proper tools and materials to maximize efficiency
  • Followed established job site safety regulations and maintained a safe and clean work environment
  • Greeted guests with friendliness and professionalism

Counselor

Christ The King School
08.2014 - 03.2015
  • Organized activities and games for the students
  • Assisted in maintaining accurate records
  • Collaborated with other counselors to create a fun-learning atmosphere
  • Promoted to lead counselor and was given various leadership duties

Education

Occupational Associates of Science - Diesel Technology

Jones Technical Institute
Jacksonville, FL

Skills

  • Detailed-oriented
  • Highly organized
  • Admirable work ethic
  • Quick learner
  • Proficient in MS Office/Excel
  • Team player
  • Excellent customer service skills
  • Enthusiastic to learn
  • Strong mechanical aptitude
  • Self-motivated
  • Adaptable

Accomplishments

  • Luk Clutch 101 Training
  • Bendix Air Brakes System Training
  • Sp2
  • Post Secondary Training Correctional Officer
  • Basic Recruit Certification of Compliance
  • Florida Department of Law Enforcement
  • Florida CMS Correctional Officer Class
  • Inmate Manipulation
  • Mental Health First Aid USA
  • Crisis Intervention Training
  • Criminal Justice Information System Security and Awareness - Level 2

Timeline

Shop Technician

Alta Equipment Company
06.2020 - Current

Diesel Mechanic

Action Rentals
12.2019 - 06.2020

Door Installer

Todd The Master Carpenter Inc
03.2018 - 12.2019

Corrections Officer

Jacksonville Sheriff's Office
08.2017 - 03.2018

Material Handler

FedEx Express
11.2016 - 08.2017

Carpenter Assistant

Todd The Master Carpenter Inc
03.2015 - 05.2017

Counselor

Christ The King School
08.2014 - 03.2015

Occupational Associates of Science - Diesel Technology

Jones Technical Institute