Experienced program analyst successful at reviewing and validating data, conducting complex reviews and assessing program operations. Specializing in managing ongoing program evaluations and excited to pursue professional growth and advancement. Resourceful professional in management operations known for high productivity and efficient task completion, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
20
20
years of professional experience
Work History
Management & Program Analyst
Federal Aviation Adminsitration
Fort Worth, TX
05.2021 - Current
Enhanced performance of the staffing team by delivering critical support to the Central Service Area Air Traffic Service Resource Support team.
Performed data analysis to support staffing decisions for recruitment and bid selections in multiple districts, operating independently.
Researched, interpreted, and applied written procedures, regulations, and complex aviation policies pertaining to hiring.
Handled tracking of authorized staffing requests, sending personnel actions to the relevant HR office for completion.
Partnered with cross-functional teams to execute NCEPT meetings, manage reporting, and resolve complex staffing challenges.
Coordinated with other departments to ensure compliance with applicable regulations and standards.
Handled most problems autonomously, reducing the need for managerial support.
Suggested methods for resolving present and foreseeable obstacles.
Participated in investigative actions within the team environment.
Program Analyst
Leidos
Fort Worth, TX
11.2020 - 05.2021
Provided support to the Central Service Area, Air Traffic Service Resource Support Team on the staffing team.
Streamlined operations through systematic tracking of hardship actions, facility placements, and hiring processes, while ensuring federal regulations.
Facilitated Air Traffic Service resource allocation through data analysis and report generation to service area leadership.
Improved comprehensive tracking systems for academy placements and previous experience hires, maintaining precise documentation for multiple districts.
Contributed valuable insights for executive briefings while interpreting complex policies to support hiring initiatives.
Disseminated facility placement notifications for Academy and Previous Experience hires to supported districts within the Central Service Area, inclusive of eight districts.
Enhanced operational efficiency by processing critical documentation for new hire reinstatements, training, military holds, and medical disqualifications.
Senior Show Manager
Informa
Irving, TX
10.2012 - 09.2020
Administered daily operations and delegated tasks, assignments, and schedules to further the productivity of the team.
Created and oversaw the overall conference budget to maximize the use of resources, control costs, and boost bottom-line profits.
Coordinated, planned, and managed a large number of projects, travel arrangements, and show guides.
Offered the necessary resources and training for junior-level operations employees to succeed in meeting company and show objectives.
Worked collaboratively with audio-visual, transportation, security, production company, first aid, and temporary personnel vendors in coordinating all stages of the RFP process, from contracting to on-site production.
Developed and implemented visually appealing floor plans and meeting room layouts to enhance overall guest experiences and satisfaction.
Spearheaded cross-functional event operations, managing vendor relationships, and orchestrating large-scale conferences while optimizing resource allocation.
Operations/Registration/Conference Manager
Mpire Management
Irving, TX
09.2006 - 10.2012
Streamlined registration processes for national tradeshows, managing vendor relations, production schedules, and hotel logistics, while ensuring optimal attendee experience.
Developed strategic solutions for conference management challenges, implementing efficient systems for registration, shipping, and venue coordination.
Built strong relationships with vendors and venue partners while managing complex event logistics, ensuring seamless execution of conferences and tradeshows.
Productively managed vendor and hotel/convention center relations to encourage their ongoing support, loyalty, and satisfaction.
Oversaw the coordination and management of production schedules, show shipments, hotel room blocks, and catering/menus, signage.
Played a vital role in ensuring the seamless operations of registration, from implementation to on-site national and regional association tradeshows and conferences.
Ethically handled many financial transactions for multiple conference events in a timely fashion.
Maintained accurate and updated information within web content when necessary.
Office Administrator
Highland Builders
Dallas, TX
03.2006 - 08.2006
Provided administrative support to team members by managing messages, files, data entry, documentation, and business correspondences.
Streamlined administrative and procedural processes to increase productivity and improve accuracy.
Controlled ordering and inventory to maintain optimal stock levels of office supplies in adherence to budgets
Identified and addressed errors within the customer database.
Efficiently prepared and distributed plans and tasks to subcontractors.
Implemented comprehensive database management system for customer records, reducing errors and enhancing data accuracy while coordinating with subcontractors
Facilitated seamless project coordination by managing contractor communications, document distribution, and administrative support for multiple teams
Maintained meticulous records of business correspondence, ensuring accurate documentation and efficient information retrieval for team members
Administrative Sales Support Specialist
Robert Half
Irving, TX
12.2004 - 11.2005
Prioritized daily workflow for four lines of business, consisting of 25 staffing managers, to maximize productivity.
Produced in-depth reports that detailed daily and weekly performance for corporate and regional offices.
It remained highly confidential when handling and maintaining sensitive customer records, including invoice data, information, contacts, and delivery dates.
Promptly received, sorted, and distributed emails, faxes, and packages to relevant personnel.
Implemented cross-functional communication systems to optimize document distribution and enhance departmental efficiency for regional offices.
Coordinated multi-channel administrative support, facilitating a seamless information flow between corporate stakeholders and field operations.
Developed strategic workflow solutions to maximize team productivity while maintaining high standards of organizational compliance.
Education
Bachelor of Science - Restaurant, Hotel And Institutional Management
Texas Tech University
Lubbock, TX
08-2002
Timeline
Management & Program Analyst
Federal Aviation Adminsitration
05.2021 - Current
Program Analyst
Leidos
11.2020 - 05.2021
Senior Show Manager
Informa
10.2012 - 09.2020
Operations/Registration/Conference Manager
Mpire Management
09.2006 - 10.2012
Office Administrator
Highland Builders
03.2006 - 08.2006
Administrative Sales Support Specialist
Robert Half
12.2004 - 11.2005
Bachelor of Science - Restaurant, Hotel And Institutional Management
Operations Supervisor at Federal Aviation Administration/Jacksonville ATCT (This is a federal job)Operations Supervisor at Federal Aviation Administration/Jacksonville ATCT (This is a federal job)