At Lowes Distribution Center, I excelled as a Performer Instructor, significantly enhancing associate performance through expert training in warehouse operations and safety. Leveraging strong communication skills, I fostered a positive learning environment, adeptly delivering bilingual training. My leadership and comprehensive operational knowledge drove substantial improvements in efficiency and comprehension among diverse teams.
Deliver comprehensive training programs for new associates, covering warehouse layout, equipment operation, safety protocols, and quality standards
Provide ongoing training to existing associates on new process, update procedures, performance improvement initiatives, and refresher courses on safety guidelines
Identify individual training needs and develop targeted training plans to improve associates skills and performance in areas like productivity, accuracy, and efficiency
Observe associates on the warehouse floor, provide feedback on performance, and coach them to address any issues or areas for improvement
Monitor associates performance to ensure compliance with quality standards and identify opportunities for process improvement
Emphasize safety procedures and conduct regular safety training sessions to maintain a safe working environmental within the warehouse
Maintain accurate training records, track associates performance, and prepare reports for management regarding training effectiveness and areas needing focus
Ability to effectively deliver training sections both i in classroom settings and on the warehouse floor, to diverse group of associates
Comprehensive understanding of warehouse operations, including picking, packing, shipping and receiving
Familiarity with warehouse safety regulations and ability to promote a culture of safety
Excellent verbal and written communication skills to clearly explain procedures and provide feedback to associates in English and Spanish
Ability to motivate and guide associates fostering a positive learning environment