TIFFANY L. ROSE
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Human Resources Generalist
Marion County Health Department, HHC
02.2020 - Current
- Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies.
- Sourced and screened candidates for varies roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Responsible for maintaining contract workforce, including but not limited to; working with vendor agency, securing proper badging and access levels and document tracking
- Maintains working knowledge of state and federal legislation/regulations including labor laws, etc
- Maintains listing of current licenses/certifications as required by regulatory bodies, validates license and/or degree of new employees, and maintains monthly compliance as necessary
- Serves as a liaison to the Talent Acquisition Consultant and Talent Acquisition-RN as it relates to candidate, hiring manager and department inquiries
- Implemented and supervised orientation procedures for new hires.
- Facilitated criminal background check process for new hires.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted exit interviews with terminated employees.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Assist in administering benefits, compensation, and employee performance programs.
- Respond to employment verifications and unemployment claims
- Helps manage aspects of the various leave of absence programs such as FMLA, short-term disability, long-term disability, workers compensation, medical, personal, unpaid, education, and military leaves.
Wet Chemistry Technician
Pace Analytical
01.2019 - 02.2020
- Prepares lab for daily operations, including stocking materials, equipment, safety, cleanliness, and related areas
- Supports analytical testing process using standard lab support knowledge in collection and review of conditions, including preserving samples, completing sample preparation, documenting, and communicating results
- Picks up, transports, and maintains results, samples, documents, materials, and other items as needed
- Disposes of laboratory materials and samples using well established guidelines and instructions
- Reviews, completes, and processes standard degrees of logs, documents, databases, and related materials and information
- Supports in departmental functions compliant to rules, regulations, and guidelines
- Support in researching issues and recommend solutions
- Ability to multitask in fast paced environment
- Knowledge of testing for Biochemical Oxygen demand and Carbonaceous Biochemical
- Oxygen demand in wastewater samples
- Ability to work overtime to finish processing of tests and go over analytical data
- Evaluated final products to verify compliance with work orders and detect defects.
- Moved completed products from machines and onto conveyors, transferring to next work area for additional processing.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Recorded test results using variety of chemistry-specific software programs.
- Tracked experimental results, coordinated data reviews and produced detailed reports.
- Assessed organic and inorganic compounds to identify chemical properties.
- Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid using strict safety protocols.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Laboratory Support Technician
Versiti Blood Center of Indianapolis
07.2017 - 01.2019
- Understands and performs to all applicable regulatory and compliance requirements
- Ability to identify various testing done
- Accurately sort and spin specimen then send to designated machine
- Aliquot specimen into testing tubes with sterile tools
- Supports customer inquiries via phone and lab information system
- Maintains organization of departmental records, as needed
- Assist in educating fellows, residents, students, and visitors to laboratory Pickup of specimens and transport them to laboratory for testing meeting customer expectations
- Accession and barcodes specimens
- Perform kit testing according to manufacturer's specifications and SOPS
- Assist lab Technologists as needed
- Retrieve and check specimens against pending list
- Document and resolve any specimen discrepancies
- Monitor inventory, requisition supplies prior to depletion, stock and maintain laboratory supplies
- Operate, clean, and sterilize laboratory equipment, glassware, and instruments
- Maintain clean workstation in area.
- Maintain confidentiality of sensitive information concerning patients, physicians, employees, clients, vendors, and company.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Phlebotomist/Processing Technician
CSL Plasma
12.2016 - 07.2017
- In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect
- In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process
- Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety
- Ensures donation process is efficient and adjusts when necessary to make the process a positive experience for the donor
- Educate new donors on the use of therapeutic products made from donated plasma
- Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor
- Ensures that all donor questions are answered timely accurately and professionally
- Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.6
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the apheresis process, such as machine alerts and alarms, volume variances and donor adverse events
- Prepare Laboratory specimens for analysis and testing
- Required to respond to and resolve complex equipment alarms or donor issues
- Troubleshoots equipment failures
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs)
- Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15
- Maintains a clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed
- Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
- Promotes safety in all actions
- Secures confidentiality of all personnel, donor and center information
- Stands for 100% of time.
Hair Stylist/Manager
Sport Clips Haircuts
04.2014 - 09.2016
- Cash out retail items and customer services
- Stock and clean. Clean up before and after every Salon service.Open and close store based on company policy
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Handle cash drawer: balance and prepare deposits for change and accounting for the store's income
- Follow State Board regulations of sanitation
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Sourced candidates to identify and attract potential candidates for open positions.
- Managed applicant tracking systems to keep recruitment processes organized.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Conducted interviews with participants to assess eligibility.
- Adapted interview style to suit needs of position and candidate.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
- Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
- Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Created detailed descriptions of salon and spa packages, discounts and facility features to inform customers of offerings.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Oversaw salon employee performance, facility cleanliness, and sales.
Hairstylist
Supercuts
06.2015 - 04.2016
- Cash out retail items and customer services
- Stock and clean
- Clean up before and after every salon service
- Maintains inventory
- Handle cash drawer: balance and prepare deposits for change and accounting for the store's income Cut and style customers hair
- Provide quality customer service while multitasking.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist
Supercuts
05.2013 - 05.2015
- Cash out retail items and customer services
- Stock and clean.Clean up before and after every Salon service.Inventory
- Open and close store based on company policy
- Handle cash drawer: balance and prepare deposits for change and accounting for the store's income
- Follow State Board regulations of sanitation
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
Education
Master Of Human Resources -
Southern New Hampshire University
BA - Human Services
Southern University of New Hampshire
High School diploma - General Studies
Taunton High School
Taunton, MAAssociate of Arts - Phlebotomy Certification
Indiana School of Phlebotomy
Associate of Arts - Cosmetology Certificate
Rob Roy Academy
Skills
- Department Coordination
- Customer Relationship Management
- Data Archiving
- Customer Service
- Training Implementation
- Applicant Tracking Systems
- Testing Documentation Maintenance
- Interviewing and Prescreening
- Employee Relations
- HRIS Applications
- HR Information Systems
- Performance Management
- Employee Onboarding
- Records Management
- Benefits Oversight
- New Hire Orientation
Accomplishments
Covid-19 Vaccinated
Education
true
Timeline
Human Resources Generalist
Marion County Health Department, HHC
02.2020 - Current
Wet Chemistry Technician
Pace Analytical
01.2019 - 02.2020
Laboratory Support Technician
Versiti Blood Center of Indianapolis
07.2017 - 01.2019
Phlebotomist/Processing Technician
CSL Plasma
12.2016 - 07.2017
Hairstylist
Supercuts
06.2015 - 04.2016
Hair Stylist/Manager
Sport Clips Haircuts
04.2014 - 09.2016
Hairstylist
Supercuts
05.2013 - 05.2015
Master Of Human Resources -
Southern New Hampshire University
BA - Human Services
Southern University of New Hampshire
High School diploma - General Studies
Taunton High School
Associate of Arts - Phlebotomy Certification
Indiana School of Phlebotomy
Associate of Arts - Cosmetology Certificate
Rob Roy Academy
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