Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Tiffany Ruiz

Tiffany Ruiz

Oregon City

Summary

Dynamic Project Manager with a proven track record at Advantage Telecom, excelling in project management and team leadership. Skilled in implementing process improvements and fostering collaboration, I successfully delivered multiple projects on time while enhancing customer service. Adept at analytical thinking, I navigate complex challenges to achieve strategic objectives and drive team success.

Overview

13
13
years of professional experience

Work History

Project Manager

Advantage Telecom
Oxnard
08.2012 - Current
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Managed multiple projects with competing deadlines simultaneously.
  • Facilitated resolution of conflicts between team members when necessary.
  • Communicated effectively with vendors/employees to ensure project goals are met on time.
  • Monitored progress of each project to ensure timely delivery of service build-outs and installation based on the desired and required timeline.
  • Implemented effective communication protocols between internal teams working on different aspects of projects.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Created and implemented processes to ensure successful completion of projects.
  • Advised other departments on best practices related to managing large-scale projects.
  • Created team objectives and roles with specific goals outlined for each individual.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Led meetings with internal team members, technicians, carriers, and contractors.
  • Determined project staffing needs and led resource management.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed entire accounts receivable process, ensuring timely invoicing and collection activities.
  • Managed employee productivity.

Education

Some College (No Degree) -

Santa Barbara Community College
Santa Barbara, CA

Skills

  • Project management
  • Document management
  • Team leadership
  • Process improvement
  • Customer service
  • Project tracking
  • Project planning
  • Team collaboration
  • Planning and scheduling
  • Analytical thinking

References

References available upon request.

Timeline

Project Manager

Advantage Telecom
08.2012 - Current

Some College (No Degree) -

Santa Barbara Community College
Tiffany Ruiz