Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
15
15
years of professional experience
Work History
Store Manager
IKER'S TREASURES
VENANGO, PA
06.2022 - Current
Conducted daily store operations, including opening and closing procedures and cash handling.
Resolved customer complaints in a timely manner.
Developed relationships with suppliers to negotiate better prices.
Organized promotional events to increase product awareness.
Prepared monthly reports on sales figures, expenses, profits.
Monitored inventory levels and placed orders to restock shelves.
Tax Preparer and Clerical
H&r Block
Edinboro, PA
01.2021 - 04.2022
Created spreadsheets detailing income sources, deductions, credits, estimated payments.
Reviewed prior year's returns for accuracy and completeness before submitting them.
Advised clients on the best strategies for filing their taxes efficiently and legally.
Maintained accurate records of all client transactions and filings.
Organized paperwork for efficient review by senior staff members.
Assisted customers with any questions they had about their taxes or filing status.
Custodian
Edinboro University of Pennsylvania
Edinboro, PA
04.2009 - 04.2022
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
Ensured that all equipment was properly stored after use.
Providing support services for a variety of events including setup and breakdown assistance as needed.
Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.