Tiffany Register

Dental Insurance Coordinator

Charlotte,NC

Summary

Analytical dental insurance coordinator offering years of experience within fast-paced environments. Highly competent in efficiently verifying, coordinating and processing insurance payments on Open Dental. Proven track record of operational excellence and revenue growth at Gold Hill Family & Cosmetic Dentistry, leveraging skills in claims processing and strategic planning. Expert in enhancing patient satisfaction and reducing billing errors, underscored by a friendly nature and relationship-building.

Work History

Insurance Coordinator at Dental Practice

Gold Hill Family & Cosmetic Dentistry

9 2015 - 2021.05

Assisted in organizing and overseeing assignments to drive operational excellence.
Increased revenue by identifying underbilling trends and implementing corrective measures in the claims submission process.
Served as a liaison between patients, dental providers, and insurance companies to resolve any discrepancies or misunderstandings regarding coverage or billing issues.
Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
Audited account payments and provided information regarding outstanding balances.
Improved patient satisfaction by efficiently managing dental insurance claims and coordinating with providers.
Ensured timely payment collection from both patients and insurance companies by diligently tracking outstanding balances.
Coached new hires on company processes, insurance procedures and Open Dental software.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty

Non Profit Executive Director

The Palmetto School/ Taste Of Fort Mill

2014.06 - 2015.04

Drove strategic improvements to meet budget restrictions and maximize profitability
Aligned school's vision, goals and objectives with non profit strategies to organize annual events that included golf tournament, tennis tournament, auction, and culinary event with more than 700 attendees
Spearheaded third-party contract negotiations to obtain favorable parameters which included minimum to zero costs from operating budget.
Facilitated over 90% of profits to be donated

Personal Executive Assistant

Hetricks

2008.01 - 2014.06

Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

Education

Family And Consumer Sciences -

Winthrop University

Rock Hill, SC

2003.08 - 2008.06

Skills

Efficient in Open Dental

Overview

years of professional experience

years of post-secondary education