Tiffany Sampson
Bloomfield,NJ
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than [Number] years.
Overview
23
23
years of professional experience
Work History
Medical Receptionist
Pain And Disability Institutes P.C.
04.2023 - 02.2024
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Medical Receptionist
Foot And Ankle
02.2020 - 03.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Medical Receptionist
New Life Health And Wellness Center
10.2014 - 05.2019
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Home Health Aide
Senior At Homes
02.2009 - 02.2014
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Medical Receptionist
Dr. Hemant Patel M.D.
10.2000 - 01.2009
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
Education
High School Diploma -
Rutherford High School
Rutherford, NJ06.1994
Skills
- HIPAA Compliance
- Referral Verification
- Insurance Verification
- Medical Charting
- Records Management
- Medical Terminology
- Medical office administration
- Payment Collection
- Appointment Scheduling
- EMR / EHR
- Patient Relations
- Microsoft Office
- HIPAA Guidelines
Timeline
Medical Receptionist
Pain And Disability Institutes P.C.
04.2023 - 02.2024
Medical Receptionist
Foot And Ankle
02.2020 - 03.2022
Medical Receptionist
New Life Health And Wellness Center
10.2014 - 05.2019
Home Health Aide
Senior At Homes
02.2009 - 02.2014
Medical Receptionist
Dr. Hemant Patel M.D.
10.2000 - 01.2009
High School Diploma -
Rutherford High School
Similar Profiles
Hebatalla MoharebHebatalla Mohareb
Physical Therapy Aide at Universal Pain Management P.C.Physical Therapy Aide at Universal Pain Management P.C.
Dorian LangeDorian Lange
DIRECTOR OF OPERATIONS and CLINICAL COORDINATOR at Integrative Pain Centre and Northern Arizona Pain InstituteDIRECTOR OF OPERATIONS and CLINICAL COORDINATOR at Integrative Pain Centre and Northern Arizona Pain Institute
Ashley PenningtonAshley Pennington
Family Nurse Practitioner at Southern Pain & Regenerative Medicine/Southern VIP Vascular and Interventional Pain ManagementFamily Nurse Practitioner at Southern Pain & Regenerative Medicine/Southern VIP Vascular and Interventional Pain Management
Jose Hanssel SegarraJose Hanssel Segarra
Principal at Messiah Christian High SchoolPrincipal at Messiah Christian High School
John LongJohn Long
Assistant Vice President, Product Marketing at ToCAD America Inc.Assistant Vice President, Product Marketing at ToCAD America Inc.