Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Sanders

Moriarty,New Mexico

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Reliable Shift Leader with 2 years in management industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of any position. Ready to help team achieve company goals.

Enthusiastic management leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel anyway I can.

Overview

3
3
years of professional experience

Work History

Shift Leader

Pilot Travel Centers
Moriarty, New Mexico
11.2021 - 09.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and diminished performance gaps by coaching and supervising 3 subordinates.

Shift Leader

Dairy Queen Grill & Chill
Edgewood , New Mexico
08.2020 - 10.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Effectively supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Defined clear targets and objectives and communicated to other team members.

Patient Care Taker

Enchantment Legacy
Estancia , NM
06.2018 - 08.2019
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Education

Moriarty Middle School
Moriarty New Mexico
08.2012

Skills

  • Customer Service Management
  • Employee Coaching and Motivation
  • Policy and Procedure Enforcement
  • Team Leadership
  • Staff Supervision
  • Shift Paperwork Completion
  • Training Assistance
  • Role Modeling
  • Continuous Professional Improvement
  • Team Member Motivation
  • Individual and Team Goals
  • Task Monitoring
  • Money Transfers
  • Drawer Assignments
  • Hospitality Service
  • Safety and Sanitation Standards
  • Regulation Enforcement
  • Optimizing Profitability
  • Inventory Counts
  • Handling Customer Complaints
  • Guest Satisfaction
  • Employee Relationships
  • POS System Operations
  • Job Assignments
  • Station Preparation
  • Cash Sales Counts
  • Service Quality Enhancements
  • Shift Checklists
  • Detailed Instruction
  • Emergency Situations
  • Administrative Duties
  • Monetary Transactions
  • Grease Traps
  • Facilitating Change
  • Human Resource Management
  • Strategic Business Initiatives
  • High-Volume Environments
  • Heavy Machinery Operation
  • Advising and Coaching
  • Persuasive Negotiations
  • Thorough Knowledge of Product
  • Preservation Methods
  • Managing Cash Register
  • Financial Accounting
  • Restaurant Operation
  • Employee Support
  • Business Unit Oversight
  • Negotiation and Conflict Resolution
  • Dietary Restrictions
  • Guest Inquiries
  • Creative Solutions
  • Surface Work
  • Loyalty Programs
  • Shipment Preparation

Timeline

Shift Leader

Pilot Travel Centers
11.2021 - 09.2022

Shift Leader

Dairy Queen Grill & Chill
08.2020 - 10.2021

Patient Care Taker

Enchantment Legacy
06.2018 - 08.2019

Moriarty Middle School

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Tiffany Sanders