Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Specialist
Morris Village(Randstad)
01.2020 - 12.2022
Increased efficiency in the office by streamlining administrative processes and implementing new organizational systems.
Assisted management with various projects, leading to improved overall team productivity and collaboration.
Provided excellent customer service for clients, resolving issues promptly and professionally.
Managed schedules and appointments for multiple executives, ensuring optimal time management and organization.
Maintained accurate records of company expenses by diligently reconciling invoices and receipts on a weekly basis.
Supported office staff during periods of high workload by efficiently multitasking without sacrificing attention to detail or quality workmanship.
Processed sensitive documents while maintaining strict confidentiality standards as required by company policy.
Facilitated timely project completion through proactive tracking of progress reports and milestone achievements.
Served as a reliable point-of-contact for incoming inquiries from clients, addressing questions or concerns with professionalism.
Helped to maintain files and handle administrative requirements.
Trained and mentored new team members in policies and procedures.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Customer Service Cashier
Academy Sports Outdoors
09.2018 - 08.2019
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Collaborated with team members to ensure smooth operations during peak hours.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
ICQA Associate
Amazon
08.2014 - 06.2018
Improved inventory accuracy by conducting regular audits and addressing discrepancies efficiently.
Enhanced warehouse organization by maintaining accurate labeling and storage of products.
Streamlined data analysis with detailed reporting for better decision-making processes in inventory management.
Reduced product damage, implementing proper handling techniques and training staff on best practices.
Collaborated with team members to identify and resolve problems, increasing overall efficiency in the warehouse.
Demonstrated adaptability by quickly learning new systems and processes as needed for better performance in the ICQA role.
Maintained a high level of attention to detail, ensuring thoroughness and accuracy in all aspects of the ICQA role.
Developed inventory improvement plans, inventory control procedures and best company practices.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Developed inventory reports to provide management with comprehensive data on inventory levels.
Reported problems and concerns to management.
Education
Associate of Science - Dental Assisting
Fortis College - Columbia
Columbia, SC
09.2014
High School Diploma -
Eau Claire High School
Columbia, SC
05.2001
Skills
Inventory control
Excellent communication
Material Handling
Warehouse Organization
Inventory Tracking
Document Preparation
Scheduling and Planning
Administrative support
Adaptability and flexibility
Consultative Sales
Customer Service
Product Sales
Problem-Solving Abilities
Certification
BLS/CPR for Healthcare, American Heart Association