Tiffany Schrader
Legal Intake Specialist
Gordon
Summary
Organized scheduling coordinator offering a career in handling administrative tasks successfully while maintaining calendars for a several-person firm, with sharp computer and relationship-building talents. Excels in complex tasks involving multiple stakeholders, critical details, and hard deadlines. My experience includes, but is not limited to, support for estate planning, family law, bankruptcy, and civil litigation cases. I am familiar with several programs, including LeadDocket, HubSpot, ServiceTitan, Excel, Clio Grow, Clio Manage, and Lawmatics.
Overview
3
3
years of professional experience
Work History
Scheduling Coordinator
Hero Conversion Technology
North Richland Hills
07.2022 - Current
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Provided reminder calls to clients prior to scheduled visits.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
Owner/Air Bnb Manager
Hill Country Maid Co
Llano
05.2022 - 03.2024
- Notified managers of repair needs or additions to building operating systems.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Monitored changes in availability of personnel or resources needed for scheduled events and adjusted accordingly.
- Managed online calendar systems used by the organization to ensure accuracy of all entries.
Education
High School Diploma -
Ranger High School
Ranger, TX05-2010
Some College (No Degree) -
Ranger College
Ranger, TXSkills
- Scheduling management
- Calendar coordination
- Customer service
- Team collaboration
- Appointment setting
- Data entry
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Scheduling Coordinator
Hero Conversion Technology
07.2022 - Current
Owner/Air Bnb Manager
Hill Country Maid Co
05.2022 - 03.2024
High School Diploma -
Ranger High School
Some College (No Degree) -
Ranger College
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