TIFFANY SCOTT
Sparks,NV
Summary
Versatile Medical Support professional committed to positively impacting facility operations and patient care quality demonstrated over 10-year career history. Well-versed in healthcare regulations, terminology and best practices. Handles high-volume workloads with grace and accuracy.
Overview
10
10
years of professional experience
Work History
152d MDG - Aerospace Medical Technician
United States Air Force
03.2016 - Current
- Lab NCOIC: Managed medical readiness for 1097 members on installation
- Managed lab supplies, calibrated, and audited lab equipment to ensure lab safety
- Revised safety and operation training for lab personnel
- Prioritizes tasks and establish schedules for their completion
- CERFP - Joint operations for FEMA's region 9
- COVID 19- Joint response with FEMA, Washoe Health Department and CDC for the state of NV
- Unit Career Advisor: Delivering assistance in accessing education benefits and managing the processing of tuition assistance and reimbursements for 87 members and their family
- Contributed to successful audits by maintaining strict compliance with regulatory standards governing aerospace medicine practices and procedures.
- Maintained high levels of readiness by participating in regular disaster preparedness drills and exercises involving simulated multi casualties emergencies.
- Designed a PowerPoint and provided education to 87 members on proper methods for completing EPB/OPB.
- Collaborate with commander and supervisors with identifying areas of concern that may affect retention and enhance member engagement.
- Assisted in the development of aerospace medicine policies and procedures to optimize healthcare delivery for personnel.
- Enhanced patient care by conducting thorough medical assessments and administering appropriate treatments.
- Developed comprehensive training programs for new Aerospace Medical Technicians, promoting a culture of continuous learning and professional development.
Lead Licensed Practical Nurse
VA Sierra Nevada Health Care System
08.2014 - Current
- Advise the VA and employees on problem-solving as a union steward, this included mediation, fact-finding, litigation assistance, ensuing compliance and policy implementation.
- Increased retention as the led the Special Emphasis Program Manager for LGBTQ+ by providing training and education that cultivates an inclusive environment for patients and personnel.
- Led community outreach efforts to reduce the rate of drug overdoses by 7% by providing education, training, and resources surrounding early warning signs of overdose.
- Trained over 30 new nurses in the primary care on best practices for patient documentation, patient and family communication, and hospital policies and procedures.
- Create and evaluate daily schedules to meet the needs of veteran and determine priorities, decreasing wait times by 15%.
- Mentors new nursing staff, providing guidance on best practices and fostering a supportive work environment.
- Improved patient satisfaction scores through attentive listening, prompt response to concerns, and compassionate care delivery.
- Collaborates with interdisciplinary team members to develop comprehensive care plans tailored to individual patient needs and goals.
- Ensures compliance with infection control protocols, contributing to a safer healthcare environment for patients and staff.
- Serves as a resource for colleagues regarding complex clinical scenarios or challenging patient cases, promoting knowledge sharing within the team.
- Lead regular staff meetings to address concerns, share updates, and provide a forum for open discussion among team members.
- Assist in the development of policies and procedures that promoted optimal patient outcomes and streamlined nursing workflows.
- Participates in ongoing professional development activities to stay current on industry trends and best practices in nursing care delivery.
152d CE - Command Support Staff
United States Air Force
03.2019 - 09.2019
- Overhauled 3yr delinquent EPB/OPB program with 93% compliance
- More than 30 staff completed EPR/OPR training, resulting in 3 subject matter experts
- Implemented a more streamlined digital filing system at the unit level
- Managed schedules with subcontractors, clients, and vendors across 3 job sites, avoided $3M mishap
- Awarded Bull by the horns award of outstanding excellence manager performance program.
- Developed comprehensive resource materials that streamlined orientation processes for new Command Support Staff Members effectively reducing learning curves significantly.
Lead Licensed Practical Nurse
Alliance Home Health Services
04.2014 - 08.2014
- Offered education and guidance to both new and experienced nursing staff, while evaluating their performance
- Developed a positive rapport with the patient and their family to provide exceptional customer service
- Ensured compliance with infection control protocols, contributing to a safer healthcare environment for patients and staff.
- Served as a resource for colleagues regarding complex clinical scenarios or challenging patient cases, promoting knowledge sharing within the team.
- Assisted in the development of policies and procedures that promoted optimal patient outcomes and streamlined nursing workflows.
- Handled conflict resolution among nursing staff professionally and efficiently, fostering a collaborative work environment focused on providing exceptional patient care.
- Developed departmental work schedules of over 30 nurses.
- Collaborated with interdisciplinary team members to develop comprehensive care plans tailored to individual patient needs and goals.
Education
ALS Certification - Airman Leadership School
United States Air Force
Edwards, CA02.2020
Diploma in EMT - Emergency Medical Technicians
United States Air Force
San Antonio, TX01.2017
Diploma in Practical Nursing -
Tri-County Technical College
Pendleton, SC01.2013
H.S Diploma - General Studies
Southeastern High School of Technology
Detroit, MI01.2003
Skills
- Purple Resolve Facilitator
- Computer Skills: 80 WPM Microsoft Office Suite
- Lean Green Belt
- Implementing policies
- Educating patients
- Regulatory Compliance Awareness
- Managing schedules
- Medical Records Management
- Emergency medical response
- Healthcare Education Delivery
- Medical supply inventory
- Aeromedical Services Information Management System
- Composite Health Care System
- Armed Forces Health Longitudinal Technology Application
- Centrix
Timeline
152d CE - Command Support Staff
United States Air Force
03.2019 - 09.2019
152d MDG - Aerospace Medical Technician
United States Air Force
03.2016 - Current
Lead Licensed Practical Nurse
VA Sierra Nevada Health Care System
08.2014 - Current
Lead Licensed Practical Nurse
Alliance Home Health Services
04.2014 - 08.2014
ALS Certification - Airman Leadership School
United States Air Force
Diploma in EMT - Emergency Medical Technicians
United States Air Force
Diploma in Practical Nursing -
Tri-County Technical College
H.S Diploma - General Studies
Southeastern High School of Technology
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