Tiffany Scott
Hartford City,Indiana
Summary
Dynamic RN Case Manager with a proven track record at Elite Home Rehab, excelling in chronic disease management and compassionate patient advocacy. Enhanced patient outcomes through effective care coordination and interdisciplinary collaboration, achieving a significant reduction in hospital readmissions. Skilled in medication management and committed to quality improvement initiatives, fostering resilient patient relationships. Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization. Qualified [Desired Position] with strong background in RN case management. Demonstrated ability to coordinate patient care plans and collaborate with healthcare teams to ensure optimal outcomes. Proven skills in patient advocacy and resource management. Experienced with patient care coordination and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization. Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN Case Manager
Elite Home Rehab
02.2019 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Educated patients and caregivers on healthcare protocols and processes.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Boosted patient adherence to treatment plans through regular check-ins and motivational interviewing techniques.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Ensured compliance with healthcare regulations and standards, conducting regular reviews of patient care activities.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
- Streamlined case management processes, reducing time for care plan development and implementation.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
RN Case Manager
The Care Team
07.2016 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Educated patients and caregivers on healthcare protocols and processes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
- Boosted patient adherence to treatment plans through regular check-ins and motivational interviewing techniques.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Ensured compliance with healthcare regulations and standards, conducting regular reviews of patient care activities.
- Streamlined case management processes, reducing time for care plan development and implementation.
- Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Leveraged technology to improve patient record accuracy and accessibility, ensuring seamless communication across care teams.
- Improved interdisciplinary communication, establishing standardized protocols for sharing patient information.
RN
Meridian Health
07.2012 - 05.2016
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Monitored patient reactions to drugs and carefully documented findings.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Administered medications and treatments as prescribed by physicians.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Monitored patient reactions after administering medications and IV therapies.
Education
ASN - Nursing
Ivy Tech Community College of Indiana
Muncie06.2008
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Home care management
- Care coordination
- Medication management
- Community resources
- Case evaluation
- Clinical assessment
- Quality improvement
- Healthcare regulations
- Cultural history
- Case management
- Critical thinking
- Compassionate and caring
- Interdisciplinary collaboration
- Training staff
- Wound care
- Documentation
- Strong clinical judgment
- Accurate documentation
- Patient and family advocacy
- Decision-making
- Patient care assessment
- Direct patient care
- Microsoft office
- Attention to detail
- Preventive healthcare
- CPR/AED
- ICD-10
- Diet and nutrition
- Blood draw and sample collection
- Infection control
- Clear patient communication
- EMR / EHR
- Preventive health
- Home care
- Vitals monitoring
- Routine examinations
- Needs assessment
- Treatment plan modification
- Medication and IV administration
- Patient condition monitoring
- Nursing performance assessment
- Community program referrals
- Patient care oversight
- Medication administration
- Collecting vitals
- Medical supply management
- Treatment recommendations
- Diabetes management
- Specialized healthcare referrals
- Tracheostomy care
- Patient consultation
- Healthcare personnel supervision
- Monitoring vital signs
- Medical procedure preparation
Certification
BLS/CPR
Timeline
RN Case Manager
Elite Home Rehab
02.2019 - Current
RN Case Manager
The Care Team
07.2016 - Current
RN
Meridian Health
07.2012 - 05.2016
ASN - Nursing
Ivy Tech Community College of Indiana
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