Tiffany Shanks
Mount Sterling,KY
Summary
Dedicated worker with proven expertise in customer service and sanitation, honed at Arby’s and McDonald’s. Excelled in resolving customer complaints and maintaining cleanliness, significantly enhancing customer satisfaction. Skilled in training new employees and ensuring operational efficiency. Brings a blend of engaging personality and fast, efficient service skills to every role.
Overview
1
1
year of professional experience
Work History
Fast Food Worker
Arby’s
12.2023 - 07.2024
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Fast Food Worker
McDonald’s
06.2023 - 12.2023
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
High School Senior -
Penn Foster High School
OnlineSkills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Patience and empathy
- Engaging personality
- Money handling
- Listening and comprehension
- Organized multi-tasker
- Reliable and punctual
- Late-night shift availability
- Stress tolerance and resilience
- Sanitation and cleanliness
- Organization and planning
Timeline
Fast Food Worker
Arby’s
12.2023 - 07.2024
Fast Food Worker
McDonald’s
06.2023 - 12.2023
High School Senior -
Penn Foster High School
Similar Profiles
Alex FuentesAlex Fuentes
Front Line Back Cook at Arby’sFront Line Back Cook at Arby’s
Rachel PriceRachel Price
Crew at Arby’sCrew at Arby’s
JOSEPH QUINTOSJOSEPH QUINTOS
Crew Member at Arby’sCrew Member at Arby’s
Rahil PanchalRahil Panchal
Customer Service Representative at Arby’sCustomer Service Representative at Arby’s
Justin SettersJustin Setters
Alignment Technician at Triangle ChevroletAlignment Technician at Triangle Chevrolet