Tiffany Sharp
Rocklin,CA
Summary
Hardworking, passionate and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help a team achieve company goals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
76 Gas Station
03.2015 - 09.2017
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Confirmed stock levels and expiration dates of merchandise.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Scheduled and monitored regular vendor deliveries for fuel and store inventory.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Retail Sales Associate & Stock Merchandiser
JCPenney
10.2011 - 07.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained clean sales floor, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
High School Diploma -
Rocklin High School
Rocklin, CA06.2006
Skills
- Customer Service
- Listening Skills
- Merchandising and Display
- Stocking and Replenishing
- Register Opening and Closing
- Product and Service Sales
- Time Management
Timeline
Assistant Manager
76 Gas Station
03.2015 - 09.2017
Retail Sales Associate & Stock Merchandiser
JCPenney
10.2011 - 07.2015
High School Diploma -
Rocklin High School
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