Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Patient Care Coordingator
Orlando Orthopaedic Center
Orlando, Florida
11.2000 - 06.2024
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Answered patient assistance calls, assessed needs and offered qualified support.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Warmly greeted patients and visitors and made each feel welcome.
scheduled patients for physician
answered phones/directly patients accordingly
verified medical insurances
collected co-pays/ co-insurance
obtained insurance authorizations for additional testing
scheduled surgery procedures
obtained surgery authorizations and benefits
EMR
created new patient charts
Triage calls
Surgery coding
scheduled MRI appointments
direct admit patients
managed physician schedule
called in medications for patients
obtained outside medical records for physician
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Identified issues, analyzed information and provided solutions to problems.
Developed and maintained courteous and effective working relationships.
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Clermont High School, Clermont, Florida
05.1989
Skills
Verbal and Written Communication
Sound Judgment
Active Listening
Decision Making
Critical Thinking
Message Delivery
Computer Literacy
Surgical Preparation Assistance
Patient Relations
Timeline
Patient Care Coordingator - Orlando Orthopaedic Center
11.2000 - 06.2024
Clermont High School - High School Diploma,
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