Tiffany Shaver
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Intent to maintain a long and successful career in an organization where my communication skills enhanced by my strong customer service and medical background can be applied. Determined to achieve the goals of the organization aiming at mutual growth.
Overview
11
11
years of professional experience
Work History
Emergency Medical Technician/Dispatcher
FIRE DEPARTMENT OF NEW YORK
Brooklyn, NY
02.2014 - 12.2021
- Certified N.Y.S EMTBasic and Certified Emergency Medical Dispatcher
- Provided emergency medical services through the Bureau of Communications
- Answered inbound calls from civilians as an Assignment Receiving Dispatcher and provided first aid instructions until appropriate resources respond to the location
- Dispatched multiple units to the appropriate locations for emergent medical services and hospital transport as a Radio Dispatcher
- Dispatched and designated the appropriate Fire Department personnel and properly codes Mass Casualty incidents as a City-Wide Dispatcher, while overseeing the current responding calls throughout the five boroughs.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Documented calls in reports detailing incident type and course of treatment.
- Trained new hires by offering insight into job duties and assessing shift performance.
Emergency Medical Technician
FIRST RESPONSE AMBULANCE
Inwood, NY
12.2010 - 02.2014
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Observed, recorded, and reported to physician the patients condition or injury, the treatment provided, and reactions to drugs and treatment
- Performed emergency diagnostic and treatment procedures, such as oral suction, airway management, bleeding control methods, obtain vitals (ie: blood pressure, respiratory rate, pulse rate, oxygen saturation) and heart monitoring, during ambulance transport
- Demonstrated proper emergency medical techniques during designated calls and appointed transports.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
Emergency Medical Technician
SENIOR CARE, EMERGENCY MEDICAL SERVICES
Brooklyn, NY
09.2010 - 12.2010
- Treated, transported and ensured the safety of patients to and from various medical facilities throughout New York City, Long Island, and Upstate New York
- Maintained a professional yet friendly disposition in stressful and physically demanding settings
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Monitored patient status during transport ensuring safety at all times.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
Education
Nursing
NEW YORK CITY COLLEGE OF TECHNOLOGY
01.2009
Nursing
ATLANTIC UNION COLLEGE
05.2005
High school Diploma
BEACH CHANNEL HIGH SCHOOL
Skills
- Emergency Management
- Medical Recordkeeping
- Medical Coding
- Direct Patient Care
- Data Entry
- Quality Assurance
- Information Security
- Spreadsheet Management
- Multi-line phone proficiency
- Microsoft Office Suite
Certifications Awards
- NEW YORK STATE BUREAU OF HEALTH SERVICES, Certified EMT-Basic, 06/30/2023
- FIRE DEPARTMENT CITY OF NEW YORK, Bureau of Communications Certified City Wide Dispatcher
- FIRE DEPARTMENT CITY OF NEW YORK, Bureau of Communications Borough Operations Citation Awarded, 09/20/18
Timeline
Emergency Medical Technician/Dispatcher
FIRE DEPARTMENT OF NEW YORK
02.2014 - 12.2021
Emergency Medical Technician
FIRST RESPONSE AMBULANCE
12.2010 - 02.2014
Emergency Medical Technician
SENIOR CARE, EMERGENCY MEDICAL SERVICES
09.2010 - 12.2010
Nursing
NEW YORK CITY COLLEGE OF TECHNOLOGY
Nursing
ATLANTIC UNION COLLEGE
High school Diploma
BEACH CHANNEL HIGH SCHOOL
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