Tiffany Shehan
Cottonwood Heights,UT
Overview
19
19
years of professional experience
Work History
Owner / Stylist
Voodoo Lounge Salon
12.2011 - Current
- Developed trust with clients and staff, as to the level of comfort and safety they should expect in a business environment.
- Oversaw daily salon operations, ensuring exceptional client experiences and satisfaction.
- Trained and mentored staff on best practices in customer service & hairdressing techniques.
- Managed inventory levels, optimizing product selection to meet client demands effectively.
- Lead education classes monthly to ensure development in modern techniques and provide comradery & independence while learning together.
National Educator/Professional Mentor
John Paul MItchell Systems
04.2011 - 11.2013
- Delivered training programs for salon owners and stylists nationwide to enhance product knowledge and hairstyling techniques.
- Collaborated with cross-functional teams to ensure compliance within our corporate leadership.
- Mentored junior educators, students, and professional stylists, fostering professional growth and improving presentation skills and product awareness.
- Conducted workshops and seminars, promoting effective teaching methodologies and best practices within the beauty industry.
- Maintain schedules as a guest artist for conventions, personal education, seminars, salon and school education.
Salon Manager / Creative Director
VAMP Salon
10.2008 - 11.2010
- Trained and mentored staff on best practices in customer care and technical skills.
- Product inventory
- Maintained compliance with health regulations, ensuring a safe environment for clients and staff.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained and employee schedules.
- Completed bi-weekly payroll
- Maintained client/staff records
- Oversaw salon employee performance, facility cleanliness, and sales.
- Provided ongoing training, motivation, and performance evaluations.
- Managed & created marketing materials
- Built community relationships
Cosmetology Instructor
Taylor Andrews Academy of Hair Artistry
10.2006 - 11.2008
- Worked alongside 20+ students and their clients at one time. Teaching, formulating, demonstrating, and navigating best practices in customer service and overall safety.
- Planned and delivered both theory and practical lessons for100+students.
- Taught balance of creative personalization and compliance with state regulations to ensure passing of tests, while staying true to their craft as an individual.
- Developed curriculum aligned with industry standards to enhance student learning and engagement.
- Facilitated hands-on training sessions for students, fostering skill proficiency and confidence.
- Mentored students through practical applications with hair, skin, and nail care services.
- Evaluated student performance through assessments, providing constructive feedback to enhance skills.
- Prepared students for job interviews & offered guidance on resume writing and portfolio development.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Increased student pass rates on state licensing exams through comprehensive test preparation and review sessions.
Skills
- Visionary
- Daymaker
- Patient and Pragmatic
- Excellent relationship building
- Strong verbal & written communication
- Marketing & sales leadership
- Event coordinating
- Staff hiring
- Consulting
- Negotiation
Timeline
Owner / Stylist
Voodoo Lounge Salon
12.2011 - Current
National Educator/Professional Mentor
John Paul MItchell Systems
04.2011 - 11.2013
Salon Manager / Creative Director
VAMP Salon
10.2008 - 11.2010
Cosmetology Instructor
Taylor Andrews Academy of Hair Artistry
10.2006 - 11.2008