Accomplished Project Manager and Executive Administrative Assistant with a proven track record at B2B Transportation Services, Inc., enhancing productivity through expert logistics coordination and spreadsheet tracking. Excelled in customer service and documentation, boosting team efficiency by over 30%. Skilled in driving projects to completion and adept at maintaining information confidentiality.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
B2B Transportation Services, Inc.
09.2021 - Current
Screened calls and emails and initiated actions to respond or direct messages for managers.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Offered assistance, collaboration and clerical support to auditors throughout entire review process.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Seamlessly interacted with colleagues to plan and complete special projects.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Implemented updated policies and practices for organization and monitored effect.
Organized and coordinated conferences and monthly meetings.
Answered high volume of phone calls and email inquiries.
Facilitated training and onboarding for incoming office staff.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Handled confidential and sensitive information with discretion and tact.
Used advanced software to prepare documents, reports, and presentations.
Project Manager
Interior Logic Group
01.2021 - 07.2021
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Managed projects from procurement to commission.
Identified plans and resources required to meet project goals and objectives.
Proved successful working within tight deadlines and in fast-paced environment.
Provided detailed project status updates to stakeholders and executive management.
Negotiated and managed third-party contracts related to project deliverables.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Coordinated material procurement and required services for projects within budget requirements.
Sourced, vetted and managed vendors needed to accomplish project goals.
Administrative Assistant
Farwest Steel Corporation
05.2015 - 11.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed filing system, entered data and completed other clerical tasks.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help with special projects of varying degrees of complexity.
Liaised between clients and vendors and maintained effective lines of communication.
Administrative Assistant
Hedy Holmes Staffing Services
03.2014 - 05.2015
All duties from Farwest Steel Corporation - Temporary Employee before being hired on as a permanent employee.
Assistant House Manager
Valley Oak Residential Treatment
04.2010 - 06.2014
Supervised residents preparing meals and handling chores and provided constructive feedback.
Managed day-to-day operation of home to comply with regulations and agency standards.
Assisted residents with daily hygiene and living tasks.
Oversaw budget to manage expenditures and control costs.
Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Communicated effectively with owners, residents, and on-site associates.
Revised treatment Plans in consultation with clinical psychiatrist based on patient progress.
Administrated oral medication prescribed by psychiatrist.
Counseled clients to help them understand and overcome personal, social and behavioral problems.
Observed and monitored client behavior and responses to treatment.
Education
Bachelor of Science - Criminal Justice
ITT Technical Institute
Lathrop, CA
05.2012
Associate of Science - Criminal Justice
ITT Technical Institute
Lathrop, CA
05.2010
Skills
Spreadsheet tracking
Information confidentiality
Logistics coordination
Spreadsheet creation
Scheduling
Documentation and reporting
Customer service
Meeting support
File management
Travel arrangements
Event coordination
Document preparation
Certification
Crestcom Leadership Training
Timeline
Executive Administrative Assistant
B2B Transportation Services, Inc.
09.2021 - Current
Project Manager
Interior Logic Group
01.2021 - 07.2021
Administrative Assistant
Farwest Steel Corporation
05.2015 - 11.2019
Administrative Assistant
Hedy Holmes Staffing Services
03.2014 - 05.2015
Assistant House Manager
Valley Oak Residential Treatment
04.2010 - 06.2014
Crestcom Leadership Training
Bachelor of Science - Criminal Justice
ITT Technical Institute
Associate of Science - Criminal Justice
ITT Technical Institute
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