Tiffany Simpson
Carrollton,USA
Summary
Im a personable and compassionate individual with natural affinity for animals, dedicated to providing top-tier care in kennel environment. Possesses foundational understanding of animal behavior and health, coupled with skills in maintaining clean and safe living spaces. Aims to ensure well-being and comfort of all animals under care, fostering positive and nurturing environment.Developed strong animal care and management skills in kennel setting, now seeking to transition into new field. Demonstrates expertise in maintaining animal health and cleanliness, as well as effective communication with pet owners. Looking to apply these transferable skills in dynamic and supportive environment.
Overview
3
3
years of professional experience
Work History
Kennel Tech
Duluth Dog Depot
Duluth, GA
06.2023 - Current
- Providing a safe environment for the dogs that board and participate in daycare.
- Paying attention to detail during feeding and interacting with the dogs on a daily basis.
- Assisting in training time and having patience while interacting with the dogs.
- Cleaning kennels constantly and maintaining a safe and sanitized environment for the dogs
Kennel Technician
Dorby's Dog House Pet Resort
Newnan, GA
05.2025 - 01.2026
- Administered daily feeding and care routines for various dog breeds, ensuring health and well-being.
- Monitored animal behavior and health indicators, reporting concerns to veterinarians promptly.
- Maintained cleanliness of kennel facilities, adhering to hygiene standards to prevent illness outbreaks.
- Assisted in training dogs, implementing basic commands and behavioral techniques for improved obedience.
- Collaborated with team members to enhance operational efficiency during high-demand periods.
- Educated pet owners on proper care practices and behavioral tips during consultations at drop-off/pick-up times.
- Developed effective communication strategies with clients regarding their pets' needs and progress updates.
Receptionist
Dorby's Dog House Pet Resort
Newnan, GA
05.2025 - 01.2026
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted and registered visitors, ensuring compliance with security protocols.
- Scheduled appointments, optimizing office calendar for maximum efficiency.
- Maintained organized filing system, improving document retrieval speed and accuracy.
- Coordinated office supply inventory, reducing costs through proactive management.
- Assisted in onboarding new employees, providing essential information and support materials.
- Developed standard operating procedures for front desk operations, enhancing service consistency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
kennel tech/retail/ customer service
U DIRTY DOG
Newnan, GA
04.2025 - 05.2025
- Bathing
- Customer Service
- Check ins/check outs
- Retail
- Administer feeding and medication
Education
GED -
Central Georgia Technical College
Macon, GA05.2013
Certificate For Masters in Cosmetology - Cosmetology
Central Georgia Technical College
Macon, GA06-2022
Skills
- Pet Care
- Customer service
- Kennel Experience
- Animal Restraint
- Animal Care
- Dog Handling
- Writing skills
- Organizational skills
- Microsoft Word
- Food Preparation
- Animal Handling
- Phone etiquette
- Pet Grooming
- Microsoft Excel
- Communication skills
- Front Desk
- Sanitation protocols
- Patience and resilience
- Care monitoring
- Behavior observation
- Safety monitoring
- Animal restraint techniques
- Animal nutrition proficiency
- Record keeping
- Canine behavior
- Feline behavior
- Animal bathing
- Kennel maintenance
- Group management
- Behavioral control
- Safety control
- Feeding management
- Walk coordination
- Exercise management
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Honest and dependable
- Dependable and responsible
- Excellent communication
- Animal observations
- Active listening
- Medication administration
- Human and animal safety
- Animal care
- Feeding and watering
- Animal grooming
- Relationship building
- Decision-making
- Critical thinking
- Customer communication
- Food supplement preparation
- Equipment disinfection
- Problem-solving
- Problem identification
- Housekeeping duties
- Medication documentation
- Facilities maintenance
- Supply unloading and storage
- Inventory management
- Task prioritization
- Work prioritization
- Work planning
- Animal training
- Materials ordering
- Injury and illness treatment
- Animal behavior education
- Microsoft office
- Pet owner advisory
- Information collection and recording
- Analytical thinking
- Appointment scheduling
- Progress documentation
- Habitat education
- Tick removal
- Interpersonal communication
- Written communication
- Teamwork
- Time management
- Multitasking
- Reliability
Timeline
Kennel Technician
Dorby's Dog House Pet Resort
05.2025 - 01.2026
Receptionist
Dorby's Dog House Pet Resort
05.2025 - 01.2026
kennel tech/retail/ customer service
U DIRTY DOG
04.2025 - 05.2025
Kennel Tech
Duluth Dog Depot
06.2023 - Current
GED -
Central Georgia Technical College
Certificate For Masters in Cosmetology - Cosmetology
Central Georgia Technical College
Additional Information
- Hard worker
- Quick learner
- Organized
- Paying attention to detail
- Great customer service
- Loyal
- Honest and trustworthy