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Results-driven Management and Program Analyst with 16+ years of experience in data analysis, software testing, program and project management, tax audit, and AML compliance. Demonstrated expertise in delivering actionable insights, developing dashboards, and producing executive-level reports to guide strategic decision-making. Proven ability to manage complex projects, define goals, and monitor performance to ensure objectives are achieved. Proficient in Tableau, Microsoft Access, and Altair/Datawatch Monarch. Exceptional analytical, organizational, and communication skills.

Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Exceptional ability to effectively communicate with customers, address their concerns, and resolve issues to ensure satisfaction. Strong problem-solving skills and ability to think quickly in high pressure situations.

Embracing the challenge and exploring the dynamic field of Human Resources, seeking to make a meaningful impact through talent management, employee relations, and organizational development.
Fostering growth: Dedicated to cultivating a positive work culture, enhancing employee engagement, and facilitating professional development opportunities. Driving success: Committed to leveraging HR expertise to drive organizational success, promote diversity and inclusion, and empower individuals to thrive in their careers. Conflict Resolution and Team Building: Utilized active listening and mediation techniques to address interpersonal conflicts and foster open communication, while implementing team-building activities to strengthen relationships and create a cohesive work environment. Motivation and Time Management: Recognized individual strengths, provided positive reinforcement, and incentives to boost morale, while implementing time management strategies, prioritization, and delegation to optimize productivity and ensure efficient use of team members' time and attendance.

Diligent, compassionate Nursing Director with 23 years of experience directing enrichment activities, curriculum and caring for seniors and disabled adults in a AHCA licensed healthcare facility. Oversees staff and operations to meet Florida licensing standards and contract requirements resulting in deficiency free inspections and monitoring reviews. Goal-oriented professional well-versed in operational practices and regulatory requirements of Long Term Care environments.

Tiffany Sinkis

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Medical Assistant

Home Health Aide

Patient Care Associate

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Graduate Certificate - Medical Assistant

General Educational Development (GED) - undefined

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Medical Assistant

Patient Care Associate

Home Health Aide

General Educational Development (GED) - undefined

Graduate Certificate - Medical Assistant

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