Tiffany Smalls
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Client Service Associate
SPS Global
12.2015 - Current
- Maintained accurate client records, allowing for efficient tracking of account activity and personalized service delivery.
- Provided comprehensive support to senior associates, facilitating effective client relationship management.
- Managed a portfolio of clients, ensuring timely delivery of services and maintaining strong professional relationships.
- Coordinated with internal teams to ensure seamless execution of client requests, resulting in improved operational efficiency.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
Education
GED -
Brooklyn Adult Learning Center
Brooklyn, NYSkills
- Empathy and patience
- Issue Resolution
- Interpersonal and written communication
- Client Relationships
Timeline
Client Service Associate
SPS Global
12.2015 - Current
GED -
Brooklyn Adult Learning Center
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