Hi, I’m
Tiffany Smith
sales associate
Gilbert,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Trustworthy and dedicated Cashier with 5+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting demands. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
years of professional experience
Work History
Self-employed
Domestic Engineer
09.2003 - 05.2023
Job overview
- Performed light cleaning duties such as dusting, vacuuming and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Cared for houseplants by frequently watering during owners' absence.
- Answered telephone and doorbell, took messages and relayed information to owner.
- Paid bills from designated funds and kept bookkeeping account details for reference.
- Inspected utilities and appliances to detect possible issues requiring repair.
- Collected, forwarded or signed for mail, packages or home services.
- Kept building entryway glass clean and polished for professional presentation.
- Monitored digital security cameras for personal residential properties.
- Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
- Maintained lawn and outdoor property for house to appear “lived-in.”
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Waxed and polished wood floors and other woodwork.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Adhered to professional house cleaning checklist.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Attended to locker area by laundering dirty towels and clearing away stray slippers.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Responded to requests from patrons for linens and toiletries.
- Categorized laundry received by clients based on fabric type.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
State Of The Art Construction
Carpenter Laborer
10.2022 - 03.2023
Job overview
- Used hand tools such as utility knives, hammers and deglazing devices to complete carpentry tasks.
- Maintained variety of hand tools, portable power tools and standard measuring instruments on daily job assignments.
- Cleaned, calibrated and serviced tools and equipment.
- Researched, purchased and inventoried equipment parts, chemicals, and supplies.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Completed tasks according to technical document requirements and specifications to work with accuracy.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Properly poured, set and cured concrete.
Movie Gallery
Sales Associate
10.2001 - 09.2002
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
S&S Express
Cashier/Stocker
11.2001 - 08.2002
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over 100 patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Taco Bell
Shift Manager/Cashier Team Lead
06.2001 - 10.2001
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Greeted over 250 patients per day.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock.
Ryan's Steakhouse
Server
05.2001 - 05.2001
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Moved and set up seating, prepared extra silverware prior to arrival of large groups.
Kmart, Sears Holding
Stock Associate
03.2001 - 05.2001
Job overview
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Managed inventory storage in clean and organized fashion.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked and pulled defective or expired products from shelves.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained fitness in order to move merchandise efficiently and safely.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
JCPenney
Stocker
01.2001 - 01.2001
Job overview
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
Whistler Candle Company Of Mercer Mall
Sales Associate
11.2000 - 01.2001
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Ryan's Steakhouse
Server
01.2000 - 11.2000
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Lois' Diner
Cashier/Cook's Assistant/Shift Manager/Cashier Team Lead
01.1998 - 01.2000
Job overview
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preference
- Prepared original dishes and exact specifications of orders
- Maintained cleanliness of all food preparation areas, tables, counters, storage areas
- Kept all silverware, dishes, takeout packaging well stocked
Burger King
Cashier
05.1999 - 08.1999
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bluefield State CollegeBluefield, WV
No Degree from General Studies
Iaeger HighIaeger, WV
High School Diploma
01.2000
University Overview
- Honor Roll All 4 years
- Inducted into National Honor Society
- Whose Who Among American High School Students
- Various Clubs
Skills
- Heavy Labor
- Hammer Drills
- Work Site Preparation
- Customer Satisfaction
- Maintaining Clean Work Areas
- Bathroom Remodeling
- Carpenter Assistance
- Interior Repair
- Worksite Safety
- Finishing Techniques
- Measure Distances
- Exterior Painting
- Plaster and Seam Work
- Demolition and Cleanup
- Precision and Accuracy
- Cleaning and Sanitizing
- Stocking and Replenishing
- Credit and Cash Transactions
- Cash Register Systems
- Verbal and Written Communication
- Liquor Law Compliance
- Money Handling
- Time Management Skills
- Product and Service Sales
- Customer Service Excellence
- Scanner Operation
- POS Systems Operations
- Receipt and Refund Issuance
- Ticket Sales
- Payment Collection
- Product Location
- Retail Merchandising
- Complex Problem-Solving
- Personal Service
- Mopping and Buffing Floors
- Critical Thinking
- Dish Preparation
- Vacuuming and Sweeping
- Polishing Surfaces
- Stocking Bathrooms
- Interior and Exterior Cleaning
- Ordering Cleaning Supplies
- Recreational Activities
- Current Liability Auto Insurance
- Dusting Furniture
- Cleaning Bathrooms
- Positive Reinforcement Methods
- Light Fixtures and Ceiling Fans
- Picking Up Deliveries
- Closet Detailing
- Active Listening
- Folding Clean Laundry
- Reading Comprehension
- Scheduling Medical Appointments
- Surface Sanitizing
- Bathroom Detailing
- Kitchen Sanitizing
- Mobile Devices
- Guest Satisfaction
- General Housekeeping
- Commercial and Residential Cleaning
- Supply Replenishment
- Health and Safety Compliance
- Mobile Cart Operation
- Special Requests
- Bed Making
- Handling Procedures
- Rug Steaming and Cleaning
- Decision-Making Skills
- Exceptional Communicator
- Excellent Written and Oral Communication
- Detail Work
- Quality Assurance
- Interior Window Washing
- Housekeeping Duties
- Exceptional Time Management
- Budget Controls
- Ironing Clothing
- English Language Fluency
- Launder Clothing and Linens
- Garbage Disposal
- Kitchen Cleaning and Dishwashing
- Deep Cleaning Protocols
- Window Blind Dusting
- Trash Collection and Disposal
- Special and Routine Cleaning
- Towel Folding
- Room and Public Space Cleaning
- Stain Removal
- Linens and Toiletries
- Cleaning and Maintenance
- Housekeeping
- Dusting
- Appliance Shining
- Plates Presentation
- Resident Support
- Chemical Handling
- Issue Resolution
- Order Taking
- Identification Checks
Timeline
Carpenter Laborer
State Of The Art Construction
10.2022 - 03.2023
Domestic Engineer
Self-employed
09.2003 - 05.2023
Cashier/Stocker
S&S Express
11.2001 - 08.2002
Sales Associate
Movie Gallery
10.2001 - 09.2002
Shift Manager/Cashier Team Lead
Taco Bell
06.2001 - 10.2001
Server
Ryan's Steakhouse
05.2001 - 05.2001
Stock Associate
Kmart, Sears Holding
03.2001 - 05.2001
Stocker
JCPenney
01.2001 - 01.2001
Sales Associate
Whistler Candle Company Of Mercer Mall
11.2000 - 01.2001
Server
Ryan's Steakhouse
01.2000 - 11.2000
Cashier
Burger King
05.1999 - 08.1999
Cashier/Cook's Assistant/Shift Manager/Cashier Team Lead
Lois' Diner
01.1998 - 01.2000
Bluefield State College
No Degree from General Studies
Iaeger High
High School Diploma
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