Tiffany Smith
Mebane
Summary
Proven leader and effective trainer, excelled in high-pressure environments at Honda North Carolina Manufacturing, enhancing team performance and efficiency. Skilled in shipping and receiving, adept at lean methodology, significantly improved process times and reduced errors. Demonstrated exceptional time management and problem-solving abilities, driving results and operational excellence.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Clerk
Honda North Carolina Manufacturing
01.2023 - Current
- Monitored and received in all direct delivery shipments
- Backed HCC receiving clerk as needed
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Created new direct delivery and dedicated supplier trailer tracking sheets for logistics and assembly use.
- Monitored and updated trailer tracking spreadsheets utilized by line side and warehouse MS associates.
- Printed BOLs and assigned trailers for outbound shipments
- Verified trailers were loaded and unloaded as needed
- Coordinated cross docking product to provide empty trailers for outbound shipments in order to prevent adding additional trailers to trailer pools and ensure timely pick-ups
- Worked with SCM team to generate routes currently in process for NCM
- Worked closely with A.R.D., B&B, and B&W dispatch and management to ensure timely pick-up and delivery
- Effectively communicated and scheduled trailer additions for new routes, and trailer turn ins for routes ending with A.R.D., B&B and B&W
- Input KD engine files from SYNC into Phoenix
- Backed Service Parts associate and trained at SCM on upcoming process changes
- Identified and corrected errors within GPCS for service orders
- Set up new service parts in GPCS
- Created service part shipments and generated corresponding ASNs in Web EDI
- Created service part shipments and generated corresponding ASNs in ERMS
- Shipped parts for service and HFM within GPCS
- Trained in TMS for service part shipping
- Trained for RCC at SCM
- Implemented the RCC process for NCM and trained all 1st and 3rd shift associates involved
- Created all visual aids for RCC at NCM
- Created all spreadsheets corresponding to RCC for NCM
- Generated all container targets for shipping RCC based off of NCM purchase schedule history
- Verified RCM IDs and directed shipping to appropriate suppliers
- Scheduled spot shipments of RCC to suppliers to reduce the use of expendable packaging and prevent delayed shipments of product
- Set up expedites of RCC when shortages occurred
- Took notice of ongoing needs for expedites involving B-Bulk and developed a new process for picking, shipping, and tracking b-bulk parts
- Built a spreadsheet to provide accurate weekly demand per supplier for all b-bulk parts based on our 830s - purchase schedule history
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of the B-Bulk project
- Built a spreadsheet to monitor overall supplier inventories based off of each supplier's end of month counts, parts shipped, demand withheld, and supplier requested minimums and maximums
- Created a schedule for what b-bulk parts should be picked daily to ensure the most cost effective shipping methods could be used.
- Created an easy to follow pick sheet by supplier for the b-bulk team
- Tracked inbound KD shipments in GPCS and across port websites when shortages occurred to ensure JSPS parts were inbound and alerted purchasing associates when air shipments were needed.
- Effectively communicated schedule and demand changes
- Created a visual aid and directed the change for shipping b-bulk parts in RCC for applicable suppliers reducing parts damaged and lost in transit
- Created a more efficient process for shipping B-Bulk within GPCS reducing process time, paper usage, and potential errors
- Communicated with suppliers on B-Bulk and RCC shipments
- Verified the delivery of B-Bulk and RCC to suppliers and worked with Redwood to locate freight if not delivered
Zone Leader
Honda North Carolina Manufacturing
10.2020 - 12.2022
- Led and trained teams for repairs.
- Addressed problems on the line and made quick decisions on how to remedy them.
- Learned and performed all processes in A Zone, B Zone, C Zone, packing and repair.
- Monitored parts and ensured their quality.
- Checked to ensure the adequate torque and quality needs were met quarterly.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Cross-trained existing employees to maximize team agility and performance.
Contingent Worker
Kelly Services
11.2019 - 10.2020
- Met production deadlines and managed time independently and with discipline.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Assembled parts and components using air tools and assorted jigs, drills, and wrenches
- Performed and exceeded expectations on all processes asked of me.
- Learned all processes within my area to help others get back on track when necessary.
Server
The Flying Fish
04.2017 - 09.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Science - Biology
Horry-Georgetown Technical College
Conway, SC08.2019
Skills
- Strong leadership abilities
- Effective trainer
- Performs well in high stress situations
- Makes effective decisions
- Excellent time management
- Shipping and receiving
- Planning and Implementation
- Problem Anticipation and Resolution
Timeline
Shipping and Receiving Clerk
Honda North Carolina Manufacturing
01.2023 - Current
Zone Leader
Honda North Carolina Manufacturing
10.2020 - 12.2022
Contingent Worker
Kelly Services
11.2019 - 10.2020
Server
The Flying Fish
04.2017 - 09.2019
Associate of Science - Biology
Horry-Georgetown Technical College
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