Tiffany Smith
Lakeland
Summary
Recognized for meticulous attention to detail, ensuring reliable execution of strategies that align with company goals and enhance overall performance..
Overview
10
10
years of professional experience
1
1
Certification
Work History
Truck Driver
Suncoast Drivers
11.2022 - Current
- Loaded and unloaded packages onto delivery trucks upon arrival.
- Inspected vehicles before trips to locate and eliminate potential mechanical problems.
Auto Claims Adjuster
GEICO, Government Employees Insurance
05.2024 - 06.2025
- Assisted in evaluating complex auto claims for compliance with insurance policies and regulations. Supported thorough investigations to identify liability and accurately assess damages. Collaborated with clients, repair shops, and legal professionals to help resolve claims efficiently.
Truck Driver
Arctic Express
07.2023 - 04.2024
- Operated heavy-duty trucks to transport goods across designated routes efficiently.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, mileage, and fuel consumption for regulatory reporting.
- Coordinated with dispatchers to optimize delivery schedules and respond to changing logistics needs.
Truck Driver
Piqua Transfer and Storage
07.2022 - 10.2022
- Communicated with customers regarding delivery schedules and unexpected delays.
- Completed deliveries before assigned deadlines to increase customer satisfaction.
- Reported vehicle problems and needed repairs to management.
- Entered order, product and vehicle information into company databases for tracking.
Customer Service Associate
DS Services
11.2021 - 07.2022
- Contacted customers to give accurate feedback on progress of inquiries.
- Submitted credit requests for defective product, pricing errors and customer accommodations.
- Built sustainable customer relationships of trust through open and interactive communication.
- Maintained financial accounts by processing customer adjustments.
- Placed and canceled customer orders and upgraded accounts.
Truck Driver
Piqua Transfer and Storage
07.2020 - 10.2021
Truck Driver
Western Express
01.2019 - 01.2020
- Entered order, product and vehicle information into company databases for tracking.
- Followed road safety regulations and traffic laws to prevent accidents and vehicle damage.
- Completed deliveries before assigned deadlines to increase customer satisfaction.
Truck Driver/Owner
TransAm Trucking
02.2019 - 07.2019
- Followed road safety regulations and traffic laws to prevent accidents and vehicle damage.
- Completed deliveries before assigned deadlines to increase customer satisfaction.
- Communicated with customers regarding delivery schedules and unexpected delays.
Truck Driver/Trainer
Swift Transportation
04.2016 - 06.2018
- Completed deliveries before assigned deadlines to increase customer satisfaction.
- Secured packages in trucks using padding and ratchet straps.
- Utilized GPS systems to plan delivery routes and avoid congested areas.
Education
GED -
Berkley Co Adult Education
Skills
- GPS and Route Planning
- Order Picking and Processing
- Account Management
- Customer Relations
- Credit Card Payment Processing
- Active Listening
- Customer-oriented
- Basic computer literacy
- Flexible schedule availability
- Accurate record keeping
- Traffic law knowledge
- Trained in state safety regulations
- Refrigerated trailers operation
- Planning
- Route planning expertise
- Courteous and polite demeanor
- Damage control
- Critical thinking
Certification
Florida adjuster license
Timeline
Auto Claims Adjuster
GEICO, Government Employees Insurance
05.2024 - 06.2025
Truck Driver
Arctic Express
07.2023 - 04.2024
Truck Driver
Suncoast Drivers
11.2022 - Current
Truck Driver
Piqua Transfer and Storage
07.2022 - 10.2022
Customer Service Associate
DS Services
11.2021 - 07.2022
Truck Driver
Piqua Transfer and Storage
07.2020 - 10.2021
Truck Driver/Owner
TransAm Trucking
02.2019 - 07.2019
Truck Driver
Western Express
01.2019 - 01.2020
Truck Driver/Trainer
Swift Transportation
04.2016 - 06.2018
GED -
Berkley Co Adult Education