Summary
Overview
Work History
Education
Skills
Communication Highlights
Timeline
SalesAssociate
Tiffany Smith

Tiffany Smith

Winston-Salem,NC

Summary

Customer service-driven professional with a strong background in team development, leadership, and conflict resolution. Highly organized and efficient, thriving in fast-paced, high-volume environments. Skilled in inventory management, effective communication, and problem-solving. Proven ability to motivate teams and enhance customer satisfaction through strategic support and empathetic service. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

Hair Depot
11.2024 - 05.2025

Product Operation Manager

Old Navy
07.2021 - 02.2023

Operation Team Manager (Samsung Account)

Alorica
11.2017 - 08.2019

Department Manager

Hobby Lobby
02.2015 - 07.2017

Education

B.A. - Human Development and Family Studies

University of North Carolina Greensboro

Med Tech – State Certified - undefined

Davidson-Davie Community College

Personal Care Assistance – Certified - undefined

Forsyth Tech Community College (Goodwill)
Winston-Salem, NC

Welfare Reform Liaison Project (WRLP) -

WRLP
Greensboro, NC

Skills

  • Customer Service Excellence
  • Team Leadership
  • Communication
  • Conflict Resolution
  • Remote Readiness
  • Problem-solving skills
  • Time management
  • Teamwork and collaboration
  • Customer service
  • Reliable and punctual

Communication Highlights

  • Spearheaded new procedures and technologies that improved operational efficiency.
  • Recognized for clear, empathetic communication and customer-first mindset.

Timeline

Sales Associate

Hair Depot
11.2024 - 05.2025

Product Operation Manager

Old Navy
07.2021 - 02.2023

Operation Team Manager (Samsung Account)

Alorica
11.2017 - 08.2019

Department Manager

Hobby Lobby
02.2015 - 07.2017

Med Tech – State Certified - undefined

Davidson-Davie Community College

Personal Care Assistance – Certified - undefined

Forsyth Tech Community College (Goodwill)

B.A. - Human Development and Family Studies

University of North Carolina Greensboro

Welfare Reform Liaison Project (WRLP) -

WRLP
Tiffany Smith