Tiffany Sok
Lockeford
Summary
Dynamic household manager aiming to bring immediate value to a professional career by applying several years of successful performance in universal roles. Passionate about utilizing knowledge of real estate to achieve realistic long-term goals that will positively impact society. Skilled in fostering strong relationships and managing organized projects to execute efficient business operations and achieve success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Household Manager
Self-Employed
Lockeford
03.2023 - Current
- Positively reinforce and teach valuable life skills, such as healthy living, cooking techniques, and household chores.
- Deliver warm companionship with conversation, emotional reassurance, and coordination of mentally stimulating activities.
- Manage appointments with coordinators for routine and emergency medical services.
- Coordinate family activities along with mental and physical activities to foster health and wellness.
- Created an organized system to file important documents related to family and household matters.
Small Business Owner
Freautifull (Sole Proprietorship)
Lockeford
02.2023 - 02.2024
- Developed successful business plans and marketing strategies for a licensed, home-based small food business by utilizing creativity and craftsmanship in goods to enhance brand visibility for growth. Met goals of customer satisfaction, branding, and increased profits.
- Oversaw daily operations, including customer service, financial management, and inventory management to ensure success.
- Monitored customer feedback through active listening and effectively communicated with excellent verbal skills to engage customers in conversation to determine strong issue resolution that strengthened customer relationships. Implemented positive changes based on their suggestions, which resulted in satisfied, returning customers who willingly recommended my business to more customers.
- Analyzed sales data and adjusted marketing strategies to maximize revenue.
Office Assistant Specialist
San Joaquin County Assessor Recorder County Clerk Department
Stockton
11.2022 - 03.2023
- Assisted management by accurately updating managerial tax spreadsheets to track San Joaquin County's real property information and organize tax progress for the state of California, which resulted in 100% completion of this extra assigned task within the same day.
- Efficiently processed a variety of complex tax exemption forms, reports, and documents for business entities, homeowners, and organizations to record specialized information for both hard copy and electronic documentation, resulting in an overall increase in processing time.
- Typed at a rate of 53 WPM and edited corresponding real estate tax documents for informational notification to real property owners using Microsoft Word processing software, adhering to organizational standards. Delivered the documents promptly at all times.
- Answered and fulfilled incoming calls for a variety of real property tax information requests, distributed messages with clear and effective communication, and responded to inquiries from businesses, property owners, and organizations in a timely manner.
Senior Office Assistant
San Joaquin County Environmental Health Department
Stockton
07.2019 - 11.2022
- Collaborated with management on analytical projects to improve coordination strategies for schedules and inspections. Increased inspection workflow by 25%.
- Analyzed daily, monthly, and yearly inspections to determine construction quantity in specific areas for resource availability. Structured work areas for improvement.
- Performed general secretarial work; received and screened visitors, callers, and mail; made appointments.
- Prepared reports and formatted documents, charts, reports, and forms with the use of office equipment.
- Processed and maintained information related to departmental operations, permits, and licenses.
- Researched, compiled, maintained, and processed general statistical, financial, and numerical data.
- Searched, received, and explained information regarding rules, regulations, policies, procedures, and operations.
Office Revenue Assistant (Temp)
City of Stockton (Select Staffing)
Stockton
07.2018 - 07.2019
- Maintained accurate financial and statistical records through diligent preparation and filing in the City of Stockton's database for records management.
- Processed utility payments, private license fees, and business license applications and renewals efficiently, with a 100% work completion rate.
- Researched and compiled missing information for various forms and reports for the city's utility, accounts receivable, treasury, and business license departments, to accurately enter correct data into the system for further research.
- Trained new employees on the correct use of scanner operations and imaging software programs to increase the scanning department's workflow by 50%.
- Utilized various scanning hardware, computer programs, and applications to scan documents, enter data, research records for accuracy, and complete the process of converting paper documents to electronic transactions.
Education
Associate of Science - Real Estate
San Joaquin Delta College
Stockton, CA09-2022
Bachelor of Science - Business
University of Phoenix
Phoenix, AZ10.2021
Skills
- Project management
- Initiative taking
- Conflict resolution
- Interpersonal skills
- Analytical problem-solving
- Time management
- Administrative support
- Marketing strategy
Certification
- Real Estate Salesperson License | Issued: August 16, 2024
References
References available upon request.
Timeline
Household Manager
Self-Employed
03.2023 - Current
Small Business Owner
Freautifull (Sole Proprietorship)
02.2023 - 02.2024
Office Assistant Specialist
San Joaquin County Assessor Recorder County Clerk Department
11.2022 - 03.2023
Senior Office Assistant
San Joaquin County Environmental Health Department
07.2019 - 11.2022
Office Revenue Assistant (Temp)
City of Stockton (Select Staffing)
07.2018 - 07.2019
Associate of Science - Real Estate
San Joaquin Delta College
Bachelor of Science - Business
University of Phoenix
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