Tiffany Solano
Allentown,PA
Summary
Proven Administrative Assistant with a track record of enhancing office operations through meticulous data management and customer service. Excelled at Managed By Equinox by implementing secure filing systems and streamlining data entry processes. Skilled in Microsoft Excel and fostering client relations, consistently improving data accuracy and operational efficiency.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in Desired Position role.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Managed By Equinox
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Organizer / Interior Design
Modern Touch LLC
05.2022 - Current
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Helped clients to maintain independence and quality of life.
Secretary /Billing Services Coordinator
International Brotherhood of Teamsters Local 773
08.2018 - 05.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Bank Teller
Santander Bank Us
02.2017 - 08.2018
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Counted and packaged currency and coins.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Turned in excess cash to maintain drawer security.
Education
No Degree -
Empire Beauty School
Whitehall, PAHigh School Diploma -
Louis E Dieruff High School
Allentown, PA06-2010
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Recordkeeping
- Data management
- Data collection
- Records administration
- Bookkeeping
- Account management
- Payroll and budgeting
- Account reconciliation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Managed By Equinox
05.2024 - Current
Organizer / Interior Design
Modern Touch LLC
05.2022 - Current
Secretary /Billing Services Coordinator
International Brotherhood of Teamsters Local 773
08.2018 - 05.2022
Bank Teller
Santander Bank Us
02.2017 - 08.2018
No Degree -
Empire Beauty School
High School Diploma -
Louis E Dieruff High School
Similar Profiles
Willie AlfordWillie Alford
Technical Support Specialist at Equinox PaymentsTechnical Support Specialist at Equinox Payments
Dimitri CarrionDimitri Carrion
Personal Trainer at EquinoxPersonal Trainer at Equinox
Jodelyn CastilloJodelyn Castillo
Master Esthetician at EquinoxMaster Esthetician at Equinox
Maxwell KlichMaxwell Klich
Cashier at Giant Food StoresCashier at Giant Food Stores
Adriana HernandezAdriana Hernandez
Security Officer at St Moritz SecuritySecurity Officer at St Moritz Security