TIFFANY SOUSA
Turlock,CA
Summary
Security professional with expertise in safety protocols and emergency preparedness. Demonstrated leadership in team coordination and customer service across diverse roles in security, retail, and food service industries. Skilled in surveillance operations and risk assessment, committed to fostering safe and efficient work environments.
Overview
13
13
years of professional experience
Work History
SECURITY GUARD
Hilmar Cheese Company
Hilmar, USA
03.2024 - 08.2024
- Monitored premises ensuring safety, reduced incidents, enhanced emergency response skills
- Ensured facility security at Hilmar Cheese Company
- Monitored surveillance systems, conducted patrols, and maintained incident reports
- Enhanced safety protocols
- Coordinated with team members to implement comprehensive security measures
- Assisted visitors and employees, fostering a safe work environment
HEAD CASHIER- SALES ASSOCIATE
Lowes
Turlock, USA
09.2018 - 04.2023
- Led team of cashiers, ensuring efficient transactions and exceptional customer service
- Trained new staff, fostering a collaborative and knowledgeable team environment
- Resolved customer issues promptly, improving satisfaction and loyalty
TEAM LEAD
Jack in the Box
Turlock, USA
03.2016 - 12.2018
- Led high-performing team at Jack in the Box, optimizing operations and enhancing customer satisfaction
- Implemented efficiency measures, resulting in reduced wait times and increased sales
CERTIFIED NURSES ASSISTANT
Covenent Village / Paramount Court of Turlock
Turlock, USA
04.2012 - 03.2016
- Assisted patients with daily activities, enhancing comfort and care
- Monitored vital signs, ensuring accurate and timely reporting
- Managed patient records, maintaining confidentiality and accuracy
- Provided compassionate care to residents, ensuring their comfort and well-being
- Collaborated with nurses to implement personalized care plans and monitor health progress
BUSSER/HOSTESS
Red Robin
Turlock
08.2011 - 01.2013
- Stocked customer service stations with paper products or beverage preparation items.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Coordinated dining room staff workflow to foster prompt and courteous service.
Education
CERTIFICATE OF NURSING ASSISTING -
Modesto Junior College
Modesto, CA08.2011
HIGH SCHOOL DIPLOMA -
Central Valley High School
Ceres, CA06.2010
Skills
- Incident Reporting
- Emergency Preparedness
- Team Coordination
- Safety Training
- Surveillance Operations
- Risk Assessment
- Customer Service
- Conflict Resolution
- Team Leadership
- Time Management
- Problem Solving
- Adaptability
- First Aid
- Interpersonal Skills
- Attention to Detail
- Critical Thinking
References
Patricia McQuaid, Hilmar Cheese, 2098721130
Timeline
SECURITY GUARD
Hilmar Cheese Company
03.2024 - 08.2024
HEAD CASHIER- SALES ASSOCIATE
Lowes
09.2018 - 04.2023
TEAM LEAD
Jack in the Box
03.2016 - 12.2018
CERTIFIED NURSES ASSISTANT
Covenent Village / Paramount Court of Turlock
04.2012 - 03.2016
BUSSER/HOSTESS
Red Robin
08.2011 - 01.2013
CERTIFICATE OF NURSING ASSISTING -
Modesto Junior College
HIGH SCHOOL DIPLOMA -
Central Valley High School