Tiffany Spears
Albuquerque
Summary
Detail-oriented Veterinary Technician experienced in triaging emergency cases and mentoring junior staff. Enhanced patient recovery through effective client education on post-treatment care and preventive measures. Specialized in surgical assistance and administering medications while providing emotional support during euthanasia.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
Thrive Pet Health Care Emergency
Albuquerque, NM
08.2023 - Current
- Assisted in triaging emergency cases, ensuring timely care for critical patients.
- Administered medications and treatments per veterinarian instructions, enhancing patient recovery.
- Conducted routine examinations and prepared diagnostic samples for laboratory testing.
- Supported surgical teams during procedures, contributing to successful outcomes and patient safety.
- Educated pet owners on post-treatment care and preventative measures, enhancing animal health and owner compliance.
- Assisted in euthanasia procedures with empathy, offering emotional support to grieving pet owners during challenging times.
- Mentored junior staff on best practices for patient handling and treatment administration strategies.
- Maintained accurate medical records, ensuring compliance with veterinary protocols and regulations.
Customer Service Representative
Bank of America
Rio Rancho, NM
03.2021 - 08.2021
- Resolved customer inquiries through phone, email, and chat to enhance satisfaction and retention.
- Assisted customers in navigating online banking platforms to improve user experience and efficiency.
- Collaborated with team members to troubleshoot account issues, fostering a cooperative work environment.
- Processed transactions accurately while ensuring compliance with banking regulations and policies.
Education
No Degree - Veterinary Science
Pima Medical Institute
Albuquerque, NMGED -
CNM
Albuquerque, NM08-2011
Veterinary Assistant -
Pima Medical Institute
Albuquerque, NM10-2023
Skills
- Intravenous catheterization
- Medication administration
- Anesthesia administration
- Anesthesia monitoring
- Surgical assistance
- Surgical support
- Surgical preparation
- Emergency care
- Fluid therapy
- Patient monitoring
- Diagnostic imaging
- Radiographic imaging
- Pharmacy duties
- Medical history collection
- Nail trimming
- Euthanasia procedures
- Client education
Timeline
Veterinary Technician
Thrive Pet Health Care Emergency
08.2023 - Current
Customer Service Representative
Bank of America
03.2021 - 08.2021
No Degree - Veterinary Science
Pima Medical Institute
GED -
CNM
Veterinary Assistant -
Pima Medical Institute