Microsoft/Outlook
Tiffany Sproles
Birmingham,AL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Light Industrial Recruiter
Express Employment Professionals
09.2024 - Current
- Conducted thorough candidate screenings and interviews, ensuring only qualified individuals were presented to clients.
- Maintained accurate records of all recruitment activities using applicant tracking systems, ensuring compliance with internal policies and regulations.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening, drug screening and other pre-employment checks to verify information on applicant's resume.
- Collaborated with hiring managers to understand their specific needs, resulting in better-targeted recruitment efforts.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advised management teams on best practices for employee retention-reducing turnover rates among placed candidates over time.
Floor Worker
Sterilite Warehouse Marathon Staffing
04.2024 - 09.2024
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Scanned and recorded inventory to maintain product supply levels and track shipments.
- Delegated tasks among team members during busy shifts, managing workload effectively while meeting deadlines under pressure.
- Performed quality control on finished products to identify and remove damaged items from distribution.
- Operated variety of production equipment in accordance with safety best practices.
- Collaborated with team members to complete daily tasks and achieve store goals.
Hospitality Lead
Chick-fil-a Five Points
09.2023 - 04.2024
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Increased repeat business by fostering a welcoming atmosphere and consistently delivering outstanding service.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback as needed.
- Addressed guest complaints effectively, resolving issues swiftly while maintaining a professional demeanor.
- Trained new team members on hospitality best practices, ensuring consistent service standards across the team.
- Introduced loyalty programs that encouraged return visits from guests through attractive incentives and personalized experiences.
Cleaning Contractor
Quality Cleaning Services
01.2017 - 01.2022
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Operated with safety and skill to avoid accidents and delays.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Used time management and efficient cleaning methods to meet deadlines.
Bookkeeper
Lakeside Construction Services
12.2015 - 01.2022
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Completed tax forms in compliance with legal regulations.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Executive Housekeeper
Hilton Garden Inn Hotel
02.2010 - 12.2015
- Interviewed, recruited and trained new onboarding candidates.
- Improved stakeholder satisfaction with regular communication and updates on project progress and outcomes.
- Reduced employee turnover by establishing robust hiring process and fostering positive work culture.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
- Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
- Maintained accurate records of room status information, enabling efficient room assignment processes during peak occupancy periods.
- Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
Education
Diploma - General Studies
Springville High
Springville, AL05.2008
Skills
- Time management
- Recruiting and sourcing
- Candidate screening
- Team collaboration
- Self-motivated work ethic
- Verbal and written communication
- Candidate and client relations
- Administrative skills
- Outbound calling
- Excel spreadsheets
- Training and onboarding
- Human resource management systems
- Cross-functional team leadership
- Operations management
- Executive coaching
- Multitasking Abilities
- Organizational skills
- Staff development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Excel
Quickbooks
Q4/Bullhorn
Emitrr
Teams
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsPaid time offTeam Building / Company RetreatsTimeline
Light Industrial Recruiter
Express Employment Professionals
09.2024 - Current
Floor Worker
Sterilite Warehouse Marathon Staffing
04.2024 - 09.2024
Hospitality Lead
Chick-fil-a Five Points
09.2023 - 04.2024
Cleaning Contractor
Quality Cleaning Services
01.2017 - 01.2022
Bookkeeper
Lakeside Construction Services
12.2015 - 01.2022
Executive Housekeeper
Hilton Garden Inn Hotel
02.2010 - 12.2015
Diploma - General Studies
Springville High
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