Dependable Team Lead and medical professional exhibiting attention to detail with team-oriented mentality. Seeks opportunities to improve processes and workflows for team and patient benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Clinical/PAR Team Lead
Langley Health Services
Homosassa, Florida
02.2023 - Current
Provided leadership and guidance to clinical and front office team members, ensuring that tasks were completed on time and to the high standard of Langley's policies and mission
Conducted performance reviews for team members, providing feedback and identifying areas of improvement along with their success
Supported the practice manager in developing plans/events for future projects, initiatives and helping the Citrus County community
Trained new staff in relevant processes and procedures both clinical and front office
Counted vaccine and medical supply inventory, resolved discrepancies in our EMR program and Florida Shots to keep everything current
Rotated working both clinical and front office based on team needs when short or if my help was needed
Phone Triage Medical Assistant
Langley Health Services
Lecanto, FL
05.2022 - 02.2023
Answered telephones and responded to patient inquiries regarding their health concerns
Recorded patient information accurately into electronic medical records system eCW
Educated patients about medications, diet changes, etc recommended by their provider
Scheduled appointments for patients via phone and in person.
Relayed messages from patients to providers about concerns, condition updates or refill requests to facilitate treatment
Completed and submitted clinical documentation in accordance with Langley's guidelines
Performed vital signs such as blood pressure, temperature, pulse, respiration rate, height and weight measurements when needed
Medical Assistant
North Shore Community Health
Gloucester, MA
01.2021 - 03.2022
Assisted providers with patient care by taking vital signs, patient histories and preparing patients for examinations
Administered injections and medications as directed by the provider
Performed a variety of exams and tests including but not limited to: vision and hearing testing, EKG's, ear irrigations, HCG testing, COVID-19 testing, urine cultures and analysis, strep testing, A1C, HGB and lead testing
Provide oxygen and nebulizer treatments
Organized patient charts before each day's clinic sessions began
Maintain exam room cleanliness/sterilization between patients, exam room supplies and equipment
Education
Medical Assistant Diploma - Medical Assisting And Phlebotomy
Bryman Institute
Chelsea, MA
06-2006
Skills
Over fifteen years experience as a Medical Assistant More than three years experience as a Phlebotomist Excellent knowledge of modern office practices and procedures BLS certified Personable but firm professional with a great sense of humor and a strong commitment towards success along with patient care Demonstrates initiative and responsibility for my work and others Treats all co-workers and patients with respect and compassion
References
Personal and professional available upon request
Timeline
Clinical/PAR Team Lead
Langley Health Services
02.2023 - Current
Phone Triage Medical Assistant
Langley Health Services
05.2022 - 02.2023
Medical Assistant
North Shore Community Health
01.2021 - 03.2022
Medical Assistant Diploma - Medical Assisting And Phlebotomy
Bryman Institute
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