Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIFFANY STEVENSON

Little River,SC

Summary

Operations Manager with a strong track record in process optimization and cost control. Proven ability to collaborate effectively with consultants and team members to achieve and exceed business objectives. Expertise in operational and budget management, resulting in significant cost reductions and enhanced inventory efficiency. Recognized for exceptional customer service and communication skills, fostering strong relationships across all organizational levels. Results-driven Operations Manager with a proven track record in inventory management, cost reduction, and compliance. Expertise in implementing operational procedures that enhance efficiency and ensure high levels of customer satisfaction.

Overview

26
26
years of professional experience

Work History

Operations Manager/RX

CVS Pharmacy, Retail
Conway, South Carolina
07.2019 - Current
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Managed and executed essential operational tasks, maintaining efficiency and effectiveness in daily operations.
  • Oversaw deposit activities, ensuring timely and accurate submission to support operational efficiency.

Customer Service Manager

Walmart Supercenter
North Myrtle Beach, South Carolina
06.2016 - 10.2018
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated with team members and management to effectively achieve team objectives.
  • Worked closely with colleagues and supervisors to successfully meet team goals.
  • Directed customer service functions and supervised money center operations.
  • Executed deposit finalizations, maintaining accuracy and improving customer service efficiency.
  • Collaborated with other departments to enhance overall customer service efficiency.

Store Manger

Burger King
Little River, South Carolina
06.1999 - 05.2016
  • Evolved from crew member to store manager, highlighting growth and leadership capabilities.
  • Adhered to health department regulations regarding food handling procedures.
  • Resolved customer complaints in a professional manner.
  • Maintained an organized work area to ensure efficient operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Supervised crew members and management team to optimize performance and productivity.
  • Managed inventory control and ensured accurate financial deposits.
  • Engaged in regular financial meetings to assess and enhance store profitability.
  • Participated in weekly and monthly meetings to review financial performance and strategize improvements.
  • Achieved sales goals regularly, contributing to overall store success and growth.

Education

High School Diploma -

North Myrtle Beach High
3750 Sea Mountain Hwy, Little River,SC 29566
06-2001

Skills

  • Operational procedures and compliance
  • Inventory management and optimization
  • Cost reduction strategies
  • Customer satisfaction and service
  • Process improvement

Timeline

Operations Manager/RX

CVS Pharmacy, Retail
07.2019 - Current

Customer Service Manager

Walmart Supercenter
06.2016 - 10.2018

Store Manger

Burger King
06.1999 - 05.2016

High School Diploma -

North Myrtle Beach High

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