Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Tiffany Stewart

Pharmaceutical Professional
Atlanta,GA

Summary

Highly efficient Pharmacy Technician well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

21
21
years of professional experience
1
1
Certification

Work History

POC and Mentor for RCN Program

Elevance
05.2019 - Current
  • Assisting mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
  • Training new employees for RCN program (Adherence, Generic Equivalent/Therapeutic Equivalent, Behavioral Health Management)
  • Updating Quarterly Reference Reviews
  • Holding meetings with other managers and pharmacists explaining workflow process for RCN program
  • Handing difficult case issues and resolving problems

Relationship Manager

Heartland Payment Systems
09.2017 - 09.2019
  • Provided credit card processing services to small and mid-sized businesses
  • Built relationships with merchants from various industries
  • Provided business solutions to clients

Certified Pharmacy Technician

Aetna Via Contract With HGS Healthcare
09.2018 - 05.2019
  • Approved and denied prior authorizations with help of clinical pharmacists by reviewing clinical criteria.
  • Utilized Master Formulary to review clinical criteria to approve or deny prior authorizations.

Senior Billing Specialist

Guardian Pharmacy
10.2013 - 09.2017
  • Adjudicated claims
  • Worked and resolved unpaid claims
  • Generated patient statements
  • Maintained Accounts Receivable records
  • Resolved insurance issues with Medicare Part D, commercial insurance, and hospice
  • Generated and followed through with Prior Authorizations
  • Built relationships with nurses and LTC facilities
  • Reconciled invoices

Senior Pharmacy Technician

Primrose Pharmacy
10.2012 - 10.2013
  • Filled prescriptions under supervision of pharmacist. Handled inventory of medications.
  • Billed prescription orders via health insurance plan (including Medicare, WC, Medicare D, and Medicaid)

Clinical Business Associate

Catalyst Rx
03.2008 - 10.2012
  • Generated quarterly rebate invoices, as well as disseminating them to drug manufacturers
  • Reconciled payments received from manufacturers
  • Calculated client rebate payments and created client rebate remittances
  • Maintained client tables relating to client billings and client payments
  • Created monthly rebate reporting and provided same to company's accounting group
  • Communicated with manufacturer representatives to resolve disputes and initiate collection activities for non-payment of rebates

Pharmacy Technician Program Manager

High-Tech Institute
04.2005 - 04.2008
  • Interviewed, hired, and trained employees
  • Scheduled space utilization for lecture/lab
  • Budgeted and ordered students' books and supplies
  • Appraised instructor performances
  • Addressed student concerns
  • Worked with probation boards
  • Conducted Advisory Board meetings

Coordinator for Pharmaceutical Customer Services

Diversified HealthCare Services
04.2003 - 04.2005
  • Took physicians' orders via telephone and email
  • Kept sales reps up to date on order processing
  • Kept record of sales numbers made daily by each sales rep

Education

Bachelor of Science - Biochemistry

Suffield University
Twin Falls, ID
05.2001 -

Bachelor of Science - Psychology/Pharmacy

Northeastern University
Boston, MA

Applied Jewelry Professional - Gemology

Gemological Institute of America
Carlsbad, CA

Certified Diamontologist - Gemology

Diamond Council of America
Nashville, TN

Skills

  • Skill Development

  • Teamwork and Collaboration

  • Individual Tutoring

  • Effective Leadership

  • Problem Solving Skills

  • Teaching and Management

  • Public Speaking

  • Proficient in MS Word, Excel, Access, and Power Point

Accomplishments

  • Earned award from Elevance in 2020 advising providers to add statin meds to diabetic patients' drug regimen to protect the heart
  • Exceeded expectations in meeting goals in the RCN program
  • Became POC (Person of Contact) for RCN program in 2022.

Certification

Pharmacy Technician Cerfication

Interests

Gardening, hiking, fish keeping, singing, playing musical instruments

Timeline

POC and Mentor for RCN Program

Elevance
05.2019 - Current

Certified Pharmacy Technician

Aetna Via Contract With HGS Healthcare
09.2018 - 05.2019

Relationship Manager

Heartland Payment Systems
09.2017 - 09.2019

Senior Billing Specialist

Guardian Pharmacy
10.2013 - 09.2017

Senior Pharmacy Technician

Primrose Pharmacy
10.2012 - 10.2013

Clinical Business Associate

Catalyst Rx
03.2008 - 10.2012

Pharmacy Technician Program Manager

High-Tech Institute
04.2005 - 04.2008

Coordinator for Pharmaceutical Customer Services

Diversified HealthCare Services
04.2003 - 04.2005

Bachelor of Science - Biochemistry

Suffield University
05.2001 -

Bachelor of Science - Psychology/Pharmacy

Northeastern University

Applied Jewelry Professional - Gemology

Gemological Institute of America

Certified Diamontologist - Gemology

Diamond Council of America
Tiffany StewartPharmaceutical Professional