TIFFANY ST.LIFER
Clearwater,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Catering, Marketing, & Events Director
The Crabby Bill's Family Brands
04.2021 - Current
- Responsible for the successful development and growth of our catering department
- Overseeing food operations and services for special events
- Ensuring compliance with food, sanitation, and environmental safety policies
- Planning, organizing, staffing, and executing high volume events from start to finish
- Worked with the executive team to develop a catering budget and manage it to ensure that the catering program was financially viable
- Scheduled and facilitated meetings, conferences, and other events for staff and clients, ensuring smooth and successful events.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Built strong relationships with industry professionals and influencers.
- Created content and promotional materials to drive engagement and conversions.
- Continually maintained and improved company's reputation and positive image in markets served.
- Coordinated with design and media teams to develop high-quality creative assets.
- Oversaw social media presence and aligned posts to include branding and trending ideas for all 10 businesses.
Licensed Realtor
Charles Rutenberg Inc
01.2019 - Current
- Developed and implemented a prospecting system that consistently generated new leads
- Established a comprehensive network of contacts in the local real estate market, providing access to exclusive properties and resources
- Hosted open houses and scheduled property visits for potential buyers
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
- Verified payment and loan paperwork for property sales, working closely with banks, buyers and sellers
- Compared recently sold area properties to determine competitive market prices
- Educated clients on changing or updating properties, buying and selling techniques, and processes to maintain curb appeal
- Advised and informed prospective clients on current market activities/condition
- Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue
- Increased home sales through persuasion, negotiation and ability to close.
Server / Bartender / Trainer
Crabby Bills Seafood
05.2016 - 08.2021
- Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experience
- Developed and maintained a professional rapport with customers to ensure repeat business
- Inspected dishes and silverware prior to serving customers to ensure proper presentation
- Maintained a friendly and positive attitude in a fast-paced environment, resulting in a 10% increase in customer tips
- Operated cash registers and POS systems accurately and efficiently
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Provided individualized coaching and mentoring to foster employee growth and development.
Hostess / Server / Bartender / Trainer
Outback Steakhouse
05.2012 - 05.2016
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Delivered orders in timely manner and corrected all issues to ensure guest satisfaction.
Hospital Volunteer
Morton Plant Hospital
05.2011 - 08.2014
- Took newspapers, flowers and other personal items to patients on all floors
- Provided support and companionship to patients in need of assistance
- Made handcrafted items to gift to patients and families
- Transported patients and helped with discharge procedures
- Pleasantly greeted all callers and asked how to be of assistance.
Education
Bachelors in Healthcare Administration -
University of South Florida
St. Petersburg, FL08.2020
Associates in Science -
St. Petersburg College
Seminole, FL08.2017
Skills
- Adaptability
- Decision Making
- Leadership and Teamwork
- Ability to Work Under Pressure
- Fast Learner
- Ability to Multitask
- Creative Direction
- Networking
- Content Creation
- Branding
- Marketing Management
Websites
Timeline
Catering, Marketing, & Events Director
The Crabby Bill's Family Brands
04.2021 - Current
Licensed Realtor
Charles Rutenberg Inc
01.2019 - Current
Server / Bartender / Trainer
Crabby Bills Seafood
05.2016 - 08.2021
Hostess / Server / Bartender / Trainer
Outback Steakhouse
05.2012 - 05.2016
Hospital Volunteer
Morton Plant Hospital
05.2011 - 08.2014
Bachelors in Healthcare Administration -
University of South Florida
Associates in Science -
St. Petersburg College
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