Summary
Overview
Work History
Education
Skills
AmeriCorps 1999
Timeline
Generic

Tiffany Stoneking

Marietta,OH

Summary

Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 9 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.

Overview

12
12
years of professional experience

Work History

Residential House Cleaner

Self-Employeed
Marietta, Ohio
01.2019 - Current
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Provided excellent house cleaning and maid services to clients.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
  • Exceeded client expectations to garner future services.

Medical Administrative Assistant

Parkersburg Orthopedics Associates
Parkersburg, WV
11.2014 - 01.2016
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and prior authorizations and managed patient charts.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Prepared and maintained accurate digital health records for patients.

Medical Administrative Assistant

Parkersburg Orthopedics Assoiates
Parkersburg, WV
11.2006 - 01.2010
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and prior authorizations and managed patient charts.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Maintained current and accurate medical records for patients.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Prepared and maintained accurate digital health records for patients.

Medical Secretary

Pars Neurosurgical Associates-Dr Gold
Parkerburg, WV
03.2003 - 11.2006
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Coordinated customer service, patient scheduling and billing.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Education

No Degree -

WVU-P
Parkersburg, WV

No Degree -

WV State University
Institute, WV

High School Diploma -

Parkersburg South High School
Parkersburg, WV
06.1998

Skills

  • Attention to Detail
  • Organization and Time Management
  • Medical Recordkeeping
  • Advising Patients
  • Verbal and Written Communication
  • Patient Demographics
  • Scheduling Tests and Procedures
  • Patient History Documentation

AmeriCorps 1999

AmeriCorps is a national service that provides help to communities in needs of education, the environment and safety, etc. During my year in AmeriCorps Collaborative, I was placed at Sissonville Elementarty School where I tutored and mentored kids in need. I also had to take part in trainings and numerous community service projects to complete my 1700 hours needed for my year of service.

Timeline

Residential House Cleaner

Self-Employeed
01.2019 - Current

Medical Administrative Assistant

Parkersburg Orthopedics Associates
11.2014 - 01.2016

Medical Administrative Assistant

Parkersburg Orthopedics Assoiates
11.2006 - 01.2010

Medical Secretary

Pars Neurosurgical Associates-Dr Gold
03.2003 - 11.2006

No Degree -

WVU-P

No Degree -

WV State University

High School Diploma -

Parkersburg South High School

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Tiffany Stoneking