Highly organized and dependable individual with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to contribute to the achievement of team goals.
Overview
15
15
years of professional experience
Work History
Wellness and Immunization Nurse
Maxim Healthcare Services
09.2024 - 11.2024
Administer routine and travel-related vaccines to children, adolescents, and adults.
Educate patients on vaccine schedules, side effects, and aftercare.
Monitor for and respond to any adverse vaccine reactions.
Offer health promotion counseling and lifestyle education.
Provide evidence-based health information tailored to individual needs.
Answer patient questions and address concerns with professionalism and empathy.
Document patient encounters, vaccine administration, and follow-up care accurately.
Ensure compliance with infection control and safety standards.
Telephone Triage and Advice Nurse
Kaiser Permanente
08.2021 - 08.2024
Conduct telephone assessments to evaluate the severity of a patient's symptoms.
Use clinical guidelines and protocols to triage patients and determine the level of care needed (e.g., self-care, urgent care, emergency room).
Provide advice on the management of common health conditions (e.g., colds, flu, allergies, minor injuries).
Educate patients on health concerns, medications, treatment options, and self-care practices.
Provide detailed instructions on the proper use of medications, lifestyle changes, and preventative care measures.
Offer mental health support and refer to counseling services when necessary.
Ensure patients are aware of their options and provide support in navigating the healthcare system.
Assist in appointment scheduling, referrals, and follow-up care.
Document patient interactions accurately in electronic health records (EHR), ensuring all necessary information is recorded for continuity of care.
Communicate effectively with physicians, nurse practitioners, and other healthcare professionals to ensure comprehensive care.
Escalate complex cases to the appropriate healthcare providers as needed.
Participate in case management and care coordination when applicable.
Recognize and assess urgent or emergent health conditions and advise patients on immediate actions.
Provide support and calm patients in crisis situations while coordinating emergency care or ambulance services if necessary.
Intake and Referral PHN
Contra Costa County
12.2019 - 09.2021
Communicate accurate information in a professional manner to referral sources.
Receive and forward referrals for appropriate follow-up.
Request/obtain appropriate information from referral sources to determine eligibility for community health services/programs. Verify insurance.
Assist in the development of intake processes.
Wellness/Immunization RN
Maxim Healthcare Services
09.2019 - 12.2019
Administer routine and travel-related vaccines to children, adolescents, and adults.
Educate patients on vaccine schedules, side effects, and aftercare.
Monitor for and respond to any adverse vaccine reactions.
Offer health promotion counseling and lifestyle education.
Provide evidence-based health information tailored to individual needs.
Answer patient questions and address concerns with professionalism and empathy.
Document patient encounters, vaccine administration, and follow-up care accurately.
Ensure compliance with infection control and safety standards.
Clinical Advice Nurse
Stanford Health Care
10.2018 - 09.2019
Conduct telephone assessments to evaluate the severity of a patient's symptoms.
Use clinical guidelines and protocols to triage patients and determine the level of care needed (e.g., self-care, urgent care, emergency room).
Provide advice on the management of common health conditions (e.g., colds, flu, allergies, minor injuries).
Educate patients on health concerns, medications, treatment options, and self-care practices.
Provide detailed instructions on the proper use of medications, lifestyle changes, and preventative care measures.
Offer mental health support and refer to counseling services when necessary.
Ensure patients are aware of their options and provide support in navigating the healthcare system.
Assist in appointment scheduling, referrals, and follow-up care.
Document patient interactions accurately in electronic health records (EHR), ensuring all necessary information is recorded for continuity of care.
Communicate effectively with physicians, nurse practitioners, and other healthcare professionals to ensure comprehensive care.
Escalate complex cases to the appropriate healthcare providers as needed.
Participate in case management and care coordination when applicable.
Recognize and assess urgent or emergent health conditions and advise patients on immediate actions.
Provide support and calm patients in crisis situations while coordinating emergency care or ambulance services if necessary.
Public Health Nurse Navigator
County of Sacramento/Medical Staffing
03.2018 - 10.2018
Conduct health assessments of communities and populations to identify health needs and priorities.
Provide immunizations, health screenings, and preventative services in community settings (schools, clinics, outreach events).
Educate the public on health risks and prevention measures (e.g., smoking cessation, safe drinking water, vaccination).
Work with schools, businesses, and other community organizations to improve health literacy and raise awareness of health resources.
Offer support and resources to individuals with chronic conditions, such as diabetes, hypertension, and mental health disorders.
Connect individuals to healthcare services and social support systems, including insurance, housing, and employment assistance.
Medical Surgical Nurse
Sutter Medical Center
10.2017 - 05.2018
Conduct thorough physical assessments of patients admitted to the medical-surgical unit.
Monitor vital signs, lab results, and patient progress, adjusting care plans accordingly.
Develop individualized care plans based on patient needs and collaborate with the healthcare team to set appropriate goals.
Administer medications and treatments as prescribed by physicians, ensuring patient safety and comfort.
Monitor and manage postoperative recovery, including pain management and preventing complications.
Educate patients and families about post-surgical care, medications, and lifestyle modifications.
Provide health education on chronic conditions (e.g., diabetes, hypertension), prevention, and rehabilitation techniques.
Teach patients how to manage their health post-discharge and ensure understanding of follow-up appointments and home care instructions.
Collaborate with physicians, physical therapists, dietitians, social workers, and other team members to provide holistic care.
Participate in daily rounds to update the team on patient status and make recommendations for care.
Act as a patient advocate to ensure that patients' needs, preferences, and concerns are heard and addressed.
Continuously monitor patient conditions, recognizing signs of complications such as infection, hemorrhage, or respiratory distress.
Document all care activities, assessments, and patient responses in the electronic health record (EHR).
Report any changes in patient status to the physician or appropriate healthcare provider in a timely manner.
Adhere to all infection control practices, including sterile techniques, hand hygiene, and proper use of personal protective equipment (PPE).
Ensure patient safety by using fall precautions, preventing pressure ulcers, and monitoring for signs of deep vein thrombosis (DVT).
Assist in emergency situations such as code blues, rapid response calls, or other critical incidents.
Adult Medicine Clinic RN
Kaiser Permanente
01.2016 - 05.2017
Enhanced patient care by conducting thorough assessments and developing individualized nursing plans.
Educated patients on disease prevention, medication administration, and self-care techniques to optimize health outcomes.
Streamlined clinic processes for improved efficiency and time management among staff members.
Medical Surgical Nurse
UC Davis Medical Center
01.2016 - 02.2017
Conduct thorough physical assessments of patients admitted to the medical-surgical unit.
Monitor vital signs, lab results, and patient progress, adjusting care plans accordingly.
Develop individualized care plans based on patient needs and collaborate with the healthcare team to set appropriate goals.
Administer medications and treatments as prescribed by physicians, ensuring patient safety and comfort.
Monitor and manage postoperative recovery, including pain management and preventing complications.
Educate patients and families about post-surgical care, medications, and lifestyle modifications.
Provide health education on chronic conditions (e.g., diabetes, hypertension), prevention, and rehabilitation techniques.
Teach patients how to manage their health post-discharge and ensure understanding of follow-up appointments and home care instructions.
Collaborate with physicians, physical therapists, dietitians, social workers, and other team members to provide holistic care.
Participate in daily rounds to update the team on patient status and make recommendations for care.
Act as a patient advocate to ensure that patients' needs, preferences, and concerns are heard and addressed.
Continuously monitor patient conditions, recognizing signs of complications such as infection, hemorrhage, or respiratory distress.
Document all care activities, assessments, and patient responses in the electronic health record (EHR).
Report any changes in patient status to the physician or appropriate healthcare provider in a timely manner.
Assist in emergency situations such as code blues, rapid response calls, or other critical incidents.
Medical Surgical Nurse
Kaiser Permanente
11.2014 - 01.2016
Conduct thorough physical assessments of patients admitted to the medical-surgical unit.
Monitor vital signs, lab results, and patient progress, adjusting care plans accordingly.
Develop individualized care plans based on patient needs and collaborate with the healthcare team to set appropriate goals.
Administer medications and treatments as prescribed by physicians, ensuring patient safety and comfort.
Monitor and manage postoperative recovery, including pain management and preventing complications.
Educate patients and families about post-surgical care, medications, and lifestyle modifications.
Provide health education on chronic conditions (e.g., diabetes, hypertension), prevention, and rehabilitation techniques.
Teach patients how to manage their health post-discharge and ensure understanding of follow-up appointments and home care instructions.
Collaborate with physicians, physical therapists, dietitians, social workers, and other team members to provide holistic care.
Participate in daily rounds to update the team on patient status and make recommendations for care.
Act as a patient advocate to ensure that patients' needs, preferences, and concerns are heard and addressed.
Continuously monitor patient conditions, recognizing signs of complications such as infection, hemorrhage, or respiratory distress.
Document all care activities, assessments, and patient responses in the electronic health record (EHR).
Report any changes in patient status to the physician or appropriate healthcare provider in a timely manner.
Assist in emergency situations such as code blues, rapid response calls, or other critical incidents.
Telephonic Advice Nurse
Kaiser Permanente Appointment and Advice Call Center
05.2010 - 11.2014
Conduct telephone assessments to evaluate the severity of a patient's symptoms.
Use clinical guidelines and protocols to triage patients and determine the level of care needed (e.g., self-care, urgent care, emergency room).
Provide advice on the management of common health conditions (e.g., colds, flu, allergies, minor injuries).
Educate patients on health concerns, medications, treatment options, and self-care practices.
Provide detailed instructions on the proper use of medications, lifestyle changes, and preventative care measures.
Offer mental health support and refer to counseling services when necessary.
Ensure patients are aware of their options and provide support in navigating the healthcare system.
Assist in appointment scheduling, referrals, and follow-up care.
Document patient interactions accurately in electronic health records (EHR), ensuring all necessary information is recorded for continuity of care.
Communicate effectively with physicians, nurse practitioners, and other healthcare professionals to ensure comprehensive care.
Escalate complex cases to the appropriate healthcare providers as needed.
Participate in case management and care coordination when applicable.
Recognize and assess urgent or emergent health conditions and advise patients on immediate actions.
Provide support and calm patients in crisis situations while coordinating emergency care or ambulance services if necessary.
Education
Bachelor of Science - Nursing
University of San Francisco
San Francisco, CA
Skills
Problem-solving
Detail-oriented
EMR/EHR
Customer relations
Teamwork and collaboration
Good Telephone Etiquette
Interpersonal communication
Self-Directed
Timeline
Wellness and Immunization Nurse
Maxim Healthcare Services
09.2024 - 11.2024
Telephone Triage and Advice Nurse
Kaiser Permanente
08.2021 - 08.2024
Intake and Referral PHN
Contra Costa County
12.2019 - 09.2021
Wellness/Immunization RN
Maxim Healthcare Services
09.2019 - 12.2019
Clinical Advice Nurse
Stanford Health Care
10.2018 - 09.2019
Public Health Nurse Navigator
County of Sacramento/Medical Staffing
03.2018 - 10.2018
Medical Surgical Nurse
Sutter Medical Center
10.2017 - 05.2018
Adult Medicine Clinic RN
Kaiser Permanente
01.2016 - 05.2017
Medical Surgical Nurse
UC Davis Medical Center
01.2016 - 02.2017
Medical Surgical Nurse
Kaiser Permanente
11.2014 - 01.2016
Telephonic Advice Nurse
Kaiser Permanente Appointment and Advice Call Center