Tiffany Sutton
Chicago,Il
Summary
Goal-oriented Human Resources Specialist with years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
10
10
years of professional experience
Work History
Human Resource Operations Specialist
Emergency Nurses Association, ENA
06.2022 - Current
- Updated COVID policy that has been put into effect.
- To guarantee correct and prompt payment, oversee reconciliation and preparation of all billings pertaining to total rewards.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
- Managed payroll processing and benefits to compensate employees for service rendered
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures
- Reviewed and screened applicant resumes to identify qualified candidates
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport
- Developed and coordinated employee training programs to improve productivity and performance
- Conducted workplace compliance training to reduce liability risks and operate effectively
- Developed and implemented onboarding and orientation programs for new employees
- Administered employee benefits programs and assisted with open enrollment
- Collaborated with managers to identify and address employee relations issues
- Improved office efficiency by effectively managing internal communications and correspondence
- Developed and monitored employee recognition programs
- Generated and analyzed reports to monitor employee engagement and attrition trends
- Completed human resource operational requirements by scheduling and assigning employees
- Resolved employee complaints and grievances successfully through mediation and collaboration
Human Resource Generalist/Manager
Robert Half/Kik Consumer Products
09.2021 - 05.2022
- Managed workplace investigations, disciplinary measures, and terminations.
- Maintained human resources regulatory compliance with local, state and federal laws
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions
- Monitored and handled employee claims involving performance-based and harassment incidents
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Organized and led staff orientation programs and training to promote collaboration
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Distributed employee engagement surveys to identify areas of improvement
- Coordinated technical training and personal development classes for staff members
- Liaised between multiple business divisions to improve communications
Disbursements / School Business Services Analyst
Chicago Public Schools
07.2017 - 09.2020
- Process daily invoices through Oracle base system
- Responsible for supervising and training temporary employees on invoice process, daily work expectations, and managing time efficiently and effectively
- Resolve invoice discrepancies due to improper billing, duplicate invoices, and unmatched PO’s
- Assist with weekly GL compliance ensuring GL dates are coded to correct period
- Process requisitions for Private School and Charter School
- Assist with annual audit accruals and provide necessary documents for audit
- Review coding of GL dates for Cash Requirements Report
- General administrative duties as assigned
- On board vendors in Procurement/ Business Services
- Managed ILeasing program
- Managed School Reimbursements
- Assist with Procurement with vendor on boarding prior to and after conversion
- Managed Business service program including but not limited to (gift card, positive pay, SSC election, Internal Account Surveys, Sport Administration on boarding, and vendor conversion)
- Pre-screened resumes and interviewed new candidates for finance department
- Responsible for verifying new candidate references
- Administrative duties including managing Internal Accounts phone line, email, requisitions, supply ordering)
- Adhered to company internal control procedures and business processes, maintaining compliance and establishing direct lines of communication with team leadership
- Participated in departmental planning and monthly reporting process through collection and analysis of organic performance data against prepared forecasts
- Performed gap analysis to identify areas of improvement
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
AP Specialist
Addison Group, Chicago Public Schools
11.2016 - 06.2017
- Process daily invoices through Oracle to ensure payments are received on time
- Resolve invoice discrepancies due to improper billing, duplicate invoices, and unmatched PO’s
- Performed exceptional numbers and professionalism allowing me to be offered and accept a position with CPS.
Accounts Payable Specialist
Accounting Principals
11.2014 - 11.2016
- Worked for three different companies through, performing daily operations processing invoices, three- way matching, creating Expense Reports and Payment Reports through Excel, resolving discrepancies, vendor setups and managed sales expense.
Accounting Specialist
Sundberg America
01.2014 - 10.2014
- Managed and entering 100’s of invoice daily for major Appliance Accounts using Epicor P21
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Investigated daily variances and corrected errors to resolve discrepancies
- Reported financial data and updated financial records in ledgers and journals
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Input financial data and produced reports using Epicore
- Contacted customers to immediately find resolutions for escalated issues
- Analyzed financial information and made proactive adjustments
- Established financial systems affecting aspects of company operations
- Met accounting financial standards by providing accounting department annual budget information
Education
MBA - Leadership and Change Management
Concordia University Chicago
River Forest, IL2024
Bachelor of Science - Human Resources Management
Concordia University Chicago
River Forest, IL05.2021
Skills
- APD Workforce Now
- Kronos
- SAP
- Oracle
- Recruitment
- Payroll Completion
- Onboard New Hires
- Microsoft Office
- Google Platform
- Training Development and Execution
- Orienting New Employees
- Manager Coaching and Training
- Leave of Absence Transitions
- Manage Employee Relations
- HRIS Applications
- Payroll and Benefits Administration
- Employee Onboarding
- Open Enrollment
- Vendor Relations
Timeline
Human Resource Operations Specialist
Emergency Nurses Association, ENA
06.2022 - Current
Human Resource Generalist/Manager
Robert Half/Kik Consumer Products
09.2021 - 05.2022
Disbursements / School Business Services Analyst
Chicago Public Schools
07.2017 - 09.2020
AP Specialist
Addison Group, Chicago Public Schools
11.2016 - 06.2017
Accounts Payable Specialist
Accounting Principals
11.2014 - 11.2016
Accounting Specialist
Sundberg America
01.2014 - 10.2014
MBA - Leadership and Change Management
Concordia University Chicago
Bachelor of Science - Human Resources Management
Concordia University Chicago
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