Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Timeline
Generic

TIFFANY SZYMKOWICZ

Willington,USA

Summary

Energetic Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting staff and customers and identifying opportunities for improvement.

Overview

9
9
years of professional experience

Work History

Customer Service/sales

CARHARTT
SOUTH WINDSOR, CONNECTICUT
01.2021 - Current
  • December 2024 promoted to manager. With that promotion I open and closing the store.
  • Monthly supply ordering for the store.
  • Phone screening prospected new hires
  • doing onboard training for all new hires and keep staff updated on their training
  • over see the 'Carhartt at work' program and growing that.
  • Watching over the sale floor and seeing if there are parts of the store that needs to be restocked throughout the day.
  • Update the announcement and contest boards when we needed.
  • Executing monthly floor sets I look over the women’s department.
  • Provide high-level service to customers visiting our store to include, but not limited to, welcoming patrons, assisting with finding products to suit specific needs and completing purchases.
  • Providing assistance in placing online orders.
  • Collaborate with companies within the local area to outfit their employees in Carhartt gear by organizing and placing bulk orders.
  • Providing direct outreach to increase program participation for 'Carhartt at Work' events.
  • Introducing new products to the sales floor as they arrive.
  • Refreshing and revitalizing displays and organizing merchandise frequently throughout the day to provide an inviting, fresh, well-maintained shopping area for all consumers.

Customer service/Sales/Photographer

JCPENNEY PORTRAITS
MANCHESTER, CONNECTICUT
01.2021 - 12.2021
  • Providing 'red carpet' level of customer service.
  • Facilitate scheduling of individual and family portrait sittings and photograph clients of all ages.
  • Guide customers through our portrait package options and support customers in purchasing based on their expressed needs and wants.
  • Solicit re-orders; educate customers of sales, promotions and additional products to support consumer satisfaction.

HOSTESS

TEXAS ROADHOUSE
NEW LONDON, CONNECTICUT
01.2018 - 12.2021
  • Provide an inviting, warm and friendly impression to all guests.
  • Coordinate and control the flow of the dining area.
  • Greet and escort guests to tables and assisted in seating.
  • Aid in preparing the restaurant for service.
  • Help facilitate reserving space per customer’s needs.
  • Attend phone inquiries.
  • Manage restaurant waiting list during high volume periods and accurately provide expected wait times to guests.
  • Display patience and understanding with anxious, hungry patrons.
  • Provide superior customer service to ensure every customer enjoys his or her dining experience.

STUDENT AMBASSADOR

MITCHEL COLLEGE
NEW LONDON, CONNECTICUT
01.2017 - 12.2020
  • A student leader. Acting liaison between the college and prospective students, their families, guests, alumni business partners and friends of the college.
  • Serving as an assistant for college foundation events and promoted the in excellence the image of Mitchell College.
  • Maintaining the commitment to the Ambassador activities including campus tours, orientation/leadership training and attending monthly meetings.
  • Visited area high schools and college fairs with Admissions staff members and aided in enrollment of new students.

CRAFT COUNSELOR

BRAILEE FAMILY CAMPGROUND
ASHFORD, CONNECTICUT
01.2016 - 12.2017
  • Greeted and counseled new campers of our camp rules.
  • Prepared and supervised recreational activities.
  • Maintained and ensured camper safety.
  • Assisted in providing a warm, caring environment for all guests.

Education

Bachelor of Science - Business Administration

MITCHELL COLLEGE
New London, CT
05.2020

General Studies -

EDWIN O. SMITH HIGH SCHOOL
Storrs, CT
06.2016

Skills

  • Microsoft office
  • Organizational skills
  • Efficiency
  • Time management
  • Customer Service Experience
  • Supply restocking
  • Inventory management
  • Product knowledge
  • Problem solving
  • Computer skills
  • Communication
  • Flexible and adaptable
  • Problem-solving
  • Conflict resolution
  • Effective communication

Accomplishments

  • Consistently model quality customer service and teamwork; demonstrating a willingness to help teammates, co-workers and administration.
  • Continuously maintain strong interpersonal skills and a sense of positivity to provide the best customer and workplace experiences.
  • Efficiently able to change directions and return to task without delay.

References

References provided at request.

Timeline

Customer Service/sales

CARHARTT
01.2021 - Current

Customer service/Sales/Photographer

JCPENNEY PORTRAITS
01.2021 - 12.2021

HOSTESS

TEXAS ROADHOUSE
01.2018 - 12.2021

STUDENT AMBASSADOR

MITCHEL COLLEGE
01.2017 - 12.2020

CRAFT COUNSELOR

BRAILEE FAMILY CAMPGROUND
01.2016 - 12.2017

Bachelor of Science - Business Administration

MITCHELL COLLEGE

General Studies -

EDWIN O. SMITH HIGH SCHOOL

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