Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Tiffany Taller

North Side, Illinois, United States

Summary

Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

5
5
years of professional experience

Work History

Receptionist

Truefitt and Hill
Chicago, IL
05.2023 - Current
  • Scheduled and confirmed appointments.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Reported suspicious individuals to supervisor.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled and confirmed appointments and meetings for management team.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Swim instructor

Swim with Kathy
Chicago
08.2022 - 11.2022
  • Ensured the safety of swimmers while learning how to swim at both the swim team level and the beginner level
  • Taught baby classes, the swim team stroke clinic and the intermediate level
  • Ensured the cleanliness of the pool deck
  • Learned conflict resolution skills via setting boundaries and enforcing our policies with parents about missing private lessons.

Store Associate

TJ Maxx
Algonquin
09.2020 - 06.2021
  • Customer service skills: interacted with customers daily
  • I learned how to greet and assist customers, answer their questions, handle complaints, and provide a positive shopping experience
  • Merchandising skills: learned how to set up displays, arrange products, and maintain the overall appearance of the store to attract customers
  • Cash handling: I learned how to handle cash, credit, and debit transactions, as well as operate a cash register
  • Teamwork: I learned how to work effectively with others as part of a team, communicate clearly, and support each other to achieve common goals.

Pool Associate

Village of Algonquin
Algonquin
05.2019 - 08.2019
  • Taught swim lessons
  • Ensured the safety of others by enforcing pool rules and following red cross lifeguarding policies
  • Worked the cash register and learned conflict resolution skills by ensuring customer satisfaction.

Education

GED -

Jacobs High School

Some College (No Degree) -

City Colleges of Chicago-Harry S Truman College
Chicago, IL

Skills

  • Fluent in Hungarian
  • Beginner in Spanish
  • Strong conflict resolution skills
  • Scheduling
  • Time Management
  • Service-Oriented Mindset
  • Verbal and Written Communication
  • Scheduling Appointments
  • Office Administration
  • Supply Management
  • Mail Handling
  • Multi-Line Telephone Skills

Awards

  • Captain of Debate Team 2019-2021
  • National Speech and Debate qualifier
  • Varsity Swim team 2018
  • JV Swim Champion team highest points

Languages

Hungarian
Elementary
Spanish
Limited

Timeline

Receptionist

Truefitt and Hill
05.2023 - Current

Swim instructor

Swim with Kathy
08.2022 - 11.2022

Store Associate

TJ Maxx
09.2020 - 06.2021

Pool Associate

Village of Algonquin
05.2019 - 08.2019

GED -

Jacobs High School

Some College (No Degree) -

City Colleges of Chicago-Harry S Truman College

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Tiffany Taller