Skilled Material Handler looking to transition back in data entry. Dedicated professional with strong organizational, technical, and analytical skills. Recognized for maintaining superior data accuracy, in and outside of the warehouse, while using independent judgment.
Overview
13
13
years of professional experience
Work History
Material Handler
Webco Hawaii
Kapolei, HI
08.2023 - Current
Collaborated with team members to meet daily production goals.
Inspected outgoing shipments for damage or discrepancies.
Reported any malfunctions or damages of material handling equipment promptly.
Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles and shipping containers.
Operated forklifts, pallet jacks, and other material handling equipment.
Supported other warehouse personnel in completing tasks efficiently.
Identified opportunities for process improvement to increase efficiency.
Used a hand-held scanner to record receipt of materials into the computer system.
Maintained accurate records of outgoing pallets.
Loaded and unloaded pallets from trucks and trailers with a forklift.
Mail Processing Clerk
United States Postal Service
Honolulu, USA
05.2021 - 08.2023
Managed the daily mail, sorting, distributing, and processing of outgoing first-class mail with an automated mail processing machine
Load mail onto automated equipment, pulling out non-processable or rejected items
Process non-processable and rejected mail through a manual process by island and then by zip code
Enter and be knowledgeable of sort plans for local as well as outer island distribution
Start equipment and monitor the flow of mail to ensure continuous feed to ensure timely dispatch and delivery of mail
Sweeps separated mail from bins stackers and put it into appropriately labeled trays
Stop and troubleshoot equipment safely if and when there are jams, misfeeds, and broken equipment
Contact maintenance immediately to resolve machine issues and communicate to the supervisor if there will be a dispatch/delivery delay
Stops equipment when distribution run or operation is completed
Runs machine reports, clears jams, and contacts maintenance for assistance when required
Pull down and dispatch the completed sort plan putting completed trays into cages to be taken to the dock for delivery to stations
Assist in training new hires or new employees to the unit.
Postal Support Employee
United States Postal Service
Honolulu, USA
09.2018 - 05.2021
Sort outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme via mail processing equipment
Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place
Ensure that empty equipment, such as trays, containers, cages, pallets, and/or boxes, are properly stacked and ready to be taken to the dock or to be used by other employees
Removes sorted mail from bins or separations and places it into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules
In addition, may perform any of the following duties: examine packages for damages and/or incorrect mailing address, operate lift and pallet jacks to safely transport mail to the proper workstations, use scanners to ensure proper communication to drivers for mail delivery, prepare workstations for the next shift to ensure efficient and proper time management in the delivery of mail as well as maintain a safe work environment
Follows established safe work methods, procedures and safety precautions at all times while performing all duties
Perform any and all duties as assigned by the MDO or SDO on duty.
Wholesale Invoice/Data Processing
Tori Richard, Ltd.
Honolulu, USA
05.2016 - 10.2018
Create invoices and credit memos accurately and in a timely manner
Maintain invoices and credit memo files to reference back to by upper management
Prepare domestic and international shipping documents
Enter orders received by customers via phone, email, and/or chat
Generate daily reports for the accounting department
Responsible for maintaining an invoice/data processing manual with up to date procedures/processes
Responsible for cross-training team members
Also assist in online customer service, wholesale customer service, front desk assistance, and accounting
This position required the daily use of 10-key entry, Microsoft Office, AS400, and internet.
Online Customer Service
Tori Richard, Ltd.
Honolulu, USA
09.2011 - 07.2015
A daily download of orders and release of pick tickets to the shipping department
Create purchase orders/invoices/receiving of online orders
Answer daily customer inquiries in an accurate, professional, and timely manner
Answer all online phone calls and maintain a phone log with detail of each call
Assist online customers in placing orders/selecting merchandise
Communicate effectively with the shipping department regarding any changes/adjustments/cancellations of orders
Process all online customer returns which include receiving, assessing any damages, issuing credits, and processing exchanges
Responsible for creating/maintaining an online handbook that is easily understood by team members that I also cross-trained
Also assist when needed with wholesale invoicing/data processing, whole customer service, and the shipping department
This position required daily use of Counterpoint, Magento, RetailPro, Authorize.net, Microsoft Office, AS400, and internet.