TIFFANY TAYON

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• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Contributed to a positive work environment by fostering open communication among colleagues.
• Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

• Entered employee data in Infinium Software, including but not limited to, new hire, status changes, salary changes, personal changes, and other work actions
• Provided support to the AS400, Management Self Service, and all HR Information Systems
• Collaborated with the HRIS Manager and Compensation Manager to create and/or update job descriptions though a standardized audit process
• Generated reports as needed by other departments
• Participated in the administration of annual performance evaluations and compensation processes
• Assisted with administrative and project management tasks.

• Entered and maintained accurate employment records
• Generated weekly employee tracking reports
• Coordinated with Safety Officers for Quarterly Safety Inspections to ensure compliance with regulations
• Collaborated with the Talent Acquisition Team for on-boarding purposes
• Assisted the Benefits Department with daily maintenance of FMLA Intermittent calls and data entry of annual open enrollment
• Managed daily intakes of Gaming Licenses
• Provided high level customer service to both internal and external guests.

• Implemented practical file system, which promoted smooth data gathering and presentation creation
• Organized and streamlined file room operations for team which led to smoother workflows
• Researched information using DataMagine and provided requested data to Director of Risk.