Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Tedder

Rocky Point,NC

Summary

Proven track record of enhancing workplace cleanliness and customer satisfaction. Adept at utilizing cleaning and sanitizing skills alongside exceptional customer service to exceed employer expectations. Demonstrated reliability and a positive attitude, significantly improving team performance and efficiency.


Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.

Overview

24
24
years of professional experience

Work History

Cleaner

Self Employed Services
04.2016 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Cleaner Helper

Bryson's Cleaning
11.2012 - 03.2020
  • Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.

Shift Manager

Bojangles' Restaurants
06.2010 - 11.2012
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.

Medical Assistant

Grapevine Pain Management Clinic
10.2008 - 05.2010
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Cashier

Scotchman Gas Station
10.2005 - 08.2007
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Sandwich Artist

SUBWAY®Restaurants
05.2005 - 05.2006
  • Greeted guests, promoted specials, and took orders.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods, and ingredients.

Cook

Burger King
06.2004 - 05.2005
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cashier/Certified Crew Trainer

McDonald's Restaurant
09.2000 - 05.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree - Medical Assisting

Arlington Career Institute
Grand Prairie, TX
10.2008

No Degree - Certified Nurse Aid

Cape Fear Community College
Wilmington, NC
2005

High School Diploma -

Emmanuel Christian Academy
Leland, NC
05.2004

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Customer Service
  • Reliability and punctuality
  • Positive attitude and enthusiasm
  • Safe Food Handling
  • Organized multi-tasker
  • Listening and Comprehension

Timeline

Cleaner

Self Employed Services
04.2016 - Current

Cleaner Helper

Bryson's Cleaning
11.2012 - 03.2020

Shift Manager

Bojangles' Restaurants
06.2010 - 11.2012

Medical Assistant

Grapevine Pain Management Clinic
10.2008 - 05.2010

Cashier

Scotchman Gas Station
10.2005 - 08.2007

Sandwich Artist

SUBWAY®Restaurants
05.2005 - 05.2006

Cook

Burger King
06.2004 - 05.2005

Cashier/Certified Crew Trainer

McDonald's Restaurant
09.2000 - 05.2005

No Degree - Medical Assisting

Arlington Career Institute

No Degree - Certified Nurse Aid

Cape Fear Community College

High School Diploma -

Emmanuel Christian Academy
Tiffany Tedder