Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Thomas

Sarasota,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Volunteer Manager (FT Volunteer Position)

Cache Humane Society
05.2008 - 05.2011
  • Increased community awareness of the organization through strategic marketing initiatives and well-planned events.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Created contacts with community organizations to obtain commitments to support volunteer program through contributions and volunteer hours.
  • Worked closely alongside other staff members during major fundraising events which resulted in increased participation from both volunteers and donors alike while also raising overall revenue generated.
  • Managed a team of volunteers, ensuring efficient scheduling and effective communication throughout the organization.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Maintained accurate records of volunteer hours, accomplishments, and areas for improvement to ensure thorough reporting.
  • Evaluated program effectiveness using regular feedback from volunteers, making necessary adjustments as needed.
  • Developed volunteer policies and procedures, codes of conduct, and volunteer standards.

Camp Director of Marketing & Sales

Camp Ton-A-Wandah
03.2005 - 09.2007
  • Oversaw team of counselors and support team members.
  • Recruited high-quality personnel by promoting a positive workplace culture, resulting in a skilled and dedicated team of counselors and support staff.
  • Hired and managed camp staff members.
  • Supervised, guided and assisted students during activities to provide developmental stimulation.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Advised camp management of camper-related issues and helped to formulate targeted resolution plans.
  • Implemented safety protocols that significantly reduced the number of accidents or incidents at the camp.
  • Answered phones quickly, addressing questions, taking messages and forwarding calls.
  • Trained and mentored new camp counselors in operations practices and camper-focused activities.
  • Handled administrative and business management needs for busy residential girls summer camp with as many as 250 children in attendance each summer season.
  • Developed strong relationships with parents and guardians by maintaining open lines of communication and addressing concerns promptly, fostering trust in the camp environment.

ABA Therapist

Private Family Client
02.2005 - 09.2005
  • Utilized a variety of instructional methods including discrete trial training, natural environment teaching, and incidental learning to engage clients throughout therapy sessions effectively.
  • Improved patient outcomes by implementing individualized ABA therapy plans tailored to each client''s needs.
  • Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
  • Conducted Functional Behavior Assessments (FBA) to identify function of challenging behaviors.
  • Conducted comprehensive assessments to evaluate clients'' strengths, needs, and progress for data-driven treatment planning.
  • Collaborated with multidisciplinary teams of professionals to develop cohesive care plans for individuals with ASD and other developmental disabilities.

Sales Assistant

Wrinkled Egg & Chicken Little
08.2004 - 09.2005
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Special Needs Teaching Assistant

Asheville City Schools Preschool
08.2004 - 03.2005
  • Assisted in adapting general education curriculum materials for use with special needs learners while maintaining alignment with state standards.
  • Facilitated social skills training for students with autism spectrum disorder, enabling improved peer relationships and overall wellbeing.
  • Supported teachers by preparing materials, organizing resources, and assisting with assessments for individualized instruction plans.
  • Participated in professional development opportunities related to special education best practices and emerging trends in the field.
  • Contributed to a safe learning environment by monitoring student behavior closely and intervening promptly when necessary.
  • Fostered a sense of community within the classroom by encouraging collaboration, teamwork, and respect among students.
  • Utilized adaptive communication tools such as sign language, picture exchange systems, and voice output devices to facilitate interactions between students and educators.

Retail Assistant Manager

Collections Of Stein Mart
05.2003 - 08.2004
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Fostered a positive work environment, promoting teamwork and open communication among staff members.
  • Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Collaborated with store manager to develop action plans for improving overall store performance metrics.

Retail Assistant Manager

Jones New York
05.2002 - 05.2003
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Medical Office Assistant

Hendersonville Pediatrics
01.2000 - 05.2002
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.

Education

No Degree - Business Administration And Management

Webber International University
Babson Park, FL

Skills

  • Department management
  • Mentoring
  • Volunteer retention
  • Interpersonal communication skills

Timeline

Volunteer Manager (FT Volunteer Position)

Cache Humane Society
05.2008 - 05.2011

Camp Director of Marketing & Sales

Camp Ton-A-Wandah
03.2005 - 09.2007

ABA Therapist

Private Family Client
02.2005 - 09.2005

Sales Assistant

Wrinkled Egg & Chicken Little
08.2004 - 09.2005

Special Needs Teaching Assistant

Asheville City Schools Preschool
08.2004 - 03.2005

Retail Assistant Manager

Collections Of Stein Mart
05.2003 - 08.2004

Retail Assistant Manager

Jones New York
05.2002 - 05.2003

Medical Office Assistant

Hendersonville Pediatrics
01.2000 - 05.2002

No Degree - Business Administration And Management

Webber International University

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