Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tiffany Thomas

Kent

Summary

Dynamic Shipping/Receiving/Online Sales Director at Teeple & Teeple Dka Hi Strength, adept at developing sales strategies and fostering client relationships. Proven track record in enhancing market presence and driving revenue growth through strategic planning and effective team management. Skilled in operations management and committed to achieving performance goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Shipping/Receiving/Online Sales Director

Teeple & Teeple Dka Hi Strength
04.2024 - Current
  • Developed and implemented effective sales strategies to enhance market presence.
  • Analyzed market trends to identify new opportunities for revenue growth.
  • Established strong relationships with key clients, improving customer retention rates.
  • Led a team of sales representatives, providing training and support for performance improvement.
  • Monitored sales performance metrics to ensure alignment with strategic goals.
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
  • Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
  • Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
  • Managed team of sales representatives, providing guidance, coaching and support.

Warehouse Floor Lead

Brighton-Best
08.2019 - 03.2024
  • Supervised daily operations to ensure compliance with safety and efficiency standards.
  • Trained new staff on operational procedures and best practices for optimal performance.
  • Coordinated workflow among team members to enhance productivity and service quality.
  • Monitored inventory levels, assisting in stock management and replenishment processes.
  • Resolved customer inquiries and complaints, promoting a positive shopping experience for patrons.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
  • Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
  • Managed inventory levels, ensuring optimal stock availability and minimizing wastage due to spoilage or obsolescence.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Defined and enforced store procedures in compliance with company policies and procedures.
  • Developed and maintained relationships with vendors and suppliers to achieve favorable pricing and delivery times.
  • Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
  • Provided exceptional customer service by addressing inquiries promptly, offering product recommendations when appropriate, and going above-and-beyond to ensure a positive shopping experience for all patrons.
  • Conducted routine equipment maintenance checks to minimize downtime caused by malfunctions or breakdowns.
  • Collaborated with other departments to drive successful completion of assigned tasks.
  • Prepared and submitted daily, weekly and monthly performance reports to inform upper management.

General Warehouse Associate

Temp Agency
02.2017 - 08.2019
  • Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
  • Conducted regular quality checks to ensure compliance with safety standards.
  • Assisted in training new associates on warehouse procedures and safety protocols.
  • Coordinated order fulfillment processes, ensuring timely dispatch of products.
  • Maintained accurate inventory records using warehouse management systems.
  • Streamlined packing processes, reducing errors and increasing productivity across shifts.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
  • Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

Warehouse Floor Lead

Global Transportation Services Inc.
09.2014 - 11.2017
  • Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Improved inventory management with thorough stock checks and timely reorder requests.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained new staff on operational procedures and best practices for optimal performance.
  • Conducted routine equipment maintenance checks to minimize downtime caused by malfunctions or breakdowns.

Education

Criminal Justice

University of Phoenix-Online
Tempe, AZ

Skills

  • Sales strategies
  • Networking and relationship building
  • Goals and performance
  • Database management
  • Order management
  • Staff management
  • Operations
  • Systems and software expertise
  • Client relationship management
  • Strategic planning
  • Relationship building
  • Operations management
  • Verbal and written communication
  • Document management
  • Data confidentiality
  • Business development

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded “Employee of the Year” in 2024-2025.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.

Timeline

Shipping/Receiving/Online Sales Director

Teeple & Teeple Dka Hi Strength
04.2024 - Current

Warehouse Floor Lead

Brighton-Best
08.2019 - 03.2024

General Warehouse Associate

Temp Agency
02.2017 - 08.2019

Warehouse Floor Lead

Global Transportation Services Inc.
09.2014 - 11.2017

Criminal Justice

University of Phoenix-Online

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Tiffany Thomas