Tiffany Thompson
Decatur,AL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Supervisor
Henig Furs
MONTGOMERY , AL
10.2020 - Current
- Ensured that all incoming and outgoing shipments were properly documented and tracked.
- Monitored inventory levels to ensure accurate stock counts and reorder points.
- Developed processes for efficient receiving operations, including unloading, sorting, storing, labeling, and tracking of goods.
Customer Service Associate
CVS/caremark
MONTGOMERY, AL
02.2017 - 08.2021
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01-2017
Skills
- Diplomatic Communication
- Conflict Management
- Customer Support
- Customer Service and Engagement
- Product and Service Recommendations
- Inventory Management
- Shipping Documentation
- Storage Oversight
- Inbound And Outbound Calling
- Timely Order Fulfillment
- High-Energy Attitude
- Receiving Support
- Returns Assistance
- Customer Complaint Resolution
- Team Collaboration
Timeline
Shipping and Receiving Supervisor
Henig Furs
10.2020 - Current
Customer Service Associate
CVS/caremark
02.2017 - 08.2021
High School Diploma -
Penn Foster Career School
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