Im a hardworking individual with over 10 years of customer service. I have qualifications such as having technical knowledge, and having the competence to properly and respectfully communicate, and to genuinely empathize with customer's and clients. Also, having over 10 year's of hospitality experience has given me adequate expertise, such as maintaining sanitary environment in commercial workplaces. Well-versed in having the ability to work with little or no supervision while meeting high-performance standards, cleaning glass, locker rooms, and maintaining rooms. Attentive to detail in achieving clean, professional atmosphere. As a reliable worker, I thrive in fast-paced, and challenging environments. Consistently striving for excellence to maximize customers and the company satisfaction.
Drove to customer locations to deliver food orders in a timely manner. Greeted customers upon arrival and answered any questions about menu item substitutes. Verified accuracy of orders before leaving the restaurant.
Provide and prepare quality beverages, food and products consistently to customers to their satisfactory with much charm and warmth. I'd say that I enhanced the environment and culture with motivation, and creative ideas as I am a creative person at heart and enjoy having an inventive mindset. Here's just some of the protocols I've followed while working with this management:
Worked as a sales associate full-time at Best Buy. Ensured the department was kept clean and well stocked. I have assisted customers with finding the right product(s) for their needs. Provided product information and answered customer questions, and as well as being a cashier and handling cash related duties, such as ringing up sales, processing payments, and issuing receipts. Got this job from having technical and customer support history working at the Sprint call center. Getting hired with Best Buy was a breeze, probably the easiest job I've ever received. There was a job fair and the manager hired me the same day I walked in with my resume and cover letter.
Housekeeper.com (a housekeeping service website) My experience with HouseKeeper.com spans over two years. In the course of two years, I've completed over 50 housekeeping tasks. Most of the work I've did for my customers was greatly appreciated. I enjoyed my experience.
The tasks I've completed on a daily basis:
As a housekeeper/janitor/environmental worker, I ensured a hygienic and safe environment for patients. Patients enjoyed my welcoming, positive and friendly nature. My duties included cleaning and disinfecting hospital surfaces, replacing trash receptacles, and making beds in preparation for patients. I also cleaned, buffed, and performed procedures in assigned areas daily.
When working at the Extended Stay, I was responsible for maintaining overall hotel cleanliness in the laundry department, and as well as other duties required by the company, such as house attendant duties on Friday and Saturday's.
I was hired through a friend's family of a hiring manager.
I prepared and cook food items according to recipes and quality standards, and maintained a clean and organized kitchen area. Set up desserts (my favorite) and as well as prepared frozen desserts. I cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles. Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Have a little over 10 years of experience providing customer support and handling multinational clients. This unique professional experience of mine stems from years of providing excellent customer support, creative problem-solving, and building customer loyalty. At the heart of it, customer support is about reactively supporting your guests and solving their problems, and meeting their requirements to have a clear headspace and get the service they deserve. My capability to communicate constructively with customers and resolve their issues effectively are what courteously sets me apart from my competitors. With pride, I can humbly say that I have evolved tremendously over the past years.